Lynsey Ihli
Minneapolis,MN
Overview
6
6
years of professional experience
Work History
Residency Program Coordinator
University of Minnesota Physicians
Saint Paul, MN
11.2021 - Current
- Established and maintained strategic partnerships with external organizations, expanding the program's educational opportunities
- Coordinated 15+ meetings with cross-functional teams each month
- Meticulously managed data and reporting files, leveraging a tracking system to keep records up-to-date
- Managed the daily schedules of 18 physicians, adhering to a high standard of accuracy and attention to detail
- Developed a standard workflow to streamline data reporting and scheduling processes
Administrative Services Lead
Lorenz Clinic of Family Psychology
Victoria, MN
01.2021 - 10.2021
- Led the successful mentoring and training of all administrative hires, rapidly equipping them for critical roles as front of house staff
- Maintained open communication channels with staff, ensuring that the team understood process changes and felt supported
- Enhanced communication between departments by organizing regular meetings and distributing meeting minutes
- Managed vendor relationships to negotiate contracts, secure competitive pricing options, and ensure reliable service delivery
- Assisted in recruitment efforts by screening candidates, conducting interviews, and providing feedback on potential hires
Clinic Assistant
Lorenz Clinic of Family Psychology
Victoria, MN
06.2018 - 01.2021
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers
- Developed an administrative protocol for the Psychological Testing Program, ensuring accurate reporting of data
- Contributed to a positive work atmosphere through effective teamwork and collaboration with clinic staff members
Education
Bachelor of Science - Community Health
Saint Cloud State University
Saint Cloud, MN05-2017
Skills
- Microsoft Suite
- Adaptability
- Attention to Detail
- Task Management
- Analytical Skills
- Interpersonal Skills
- Communication Skills
- Customer Service
- Project Coordination
- Collaboration
Timeline
Residency Program Coordinator
University of Minnesota Physicians
11.2021 - Current
Administrative Services Lead
Lorenz Clinic of Family Psychology
01.2021 - 10.2021
Clinic Assistant
Lorenz Clinic of Family Psychology
06.2018 - 01.2021
Bachelor of Science - Community Health
Saint Cloud State University