Lynzie Vincent

Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.

• Certified Pharmacy Technician, CVS Pharmacy

• Oversee a team of 10+ pharmacy technicians, coordinate staffing and scheduling, provide training, and conduct performance evaluations
• Manage all aspects of pharmacy operations, monitor stock levels for medications, and communicate with pharmacists to prevent shortages
• Utilize in-store software to collect patient and drug information necessary to fill required prescriptions
• Provide excellent customer service by greeting customers, filling prescriptions, and providing basic information about medication use and general healthcare
• Answered phones and provided support for all queries not requiring direct pharmacist intervention