Lyric Cantu
Cart X Freight, LLC
Amarillo
1
Certification
3
years of professional experience
Certified healthcare administrative professional with an Associate Degree and certifications in Medical Billing & Coding and Non-Certified Radiology Technician (NCT).
Experienced in patient registration, scheduling, insurance verification, medical records, billing support, and HIPAA Compliance.
Strong customer service background with proven ability to maintain accuracy, organization, and professionalism in fast-paced environment.
Work History
Medical Office Specialist (PRN)
1 Year 6 Months- Perform patient registration, insurance verification, scheduling, and medical record management in a fast-paced urgent care setting.
- Maintain HIPAA compliance while managing confidential patient information and documentation.
- Coordinate communication between patients, providers, and insurance representatives.
- Support clinical operations by assisting with workflow coordination and patient care processes.
- Utilize EMR systems and healthcare software to maintain accurate records.
Assistant Manager
2 Years 11 Months- Manage scheduling, documentation, and compliance requirements, ensuring adherence to industry regulations and company standards.
- Assist in accounting/ billing to ensure proper charges are invoiced.
- Optimize freight routes, manage dispatch operations, and analyze performance metrics to ensure operational efficiency and customer satisfaction.
- Obtain strong relationships with drivers, clients, and cross-functional teams to ensure seamless coordination and timely freight deliveries.
- Specialized knowledge in computers and technology.
Teller I
11 Months- Managed cash transactions, balanced teller drawer, and maintained accurate financial records. Identified discrepancies, resolved customer inquiries promptly.
- Worked with team enhancing efficiency, Implemented cash handling procedures, reducing processing time significantly.
- Provided exceptional customer service, addressing concerns empathetically. Educated members on digital banking options.
Education
Associate of Science - Medical Billing & Coding
- Dean's List 2021-2023
- 3.9 GPA
- Certificate in Medical Billing & Coding
Non-Certified Radiology Technician
- Licensed Non-Certified Radiology Technician (NCT)
- Expires: 06/30/2028
Skills
Healthcare Skills:
Patient Registration
Appointment Scheduling
Insurance Verification
Medical Records Management
HIPAA Compliance
Billing/Coding Support
EMR/EHR Systems
Data Entry
Payment Processing
Microsoft Office
Professional Skills:
Customer Service
Communication
Organization
Attention to Detail
Time Management
Problem Solving
Team Collaboration
Adaptability
Certification
- Medical Billing & Coding
- (NCT) Non-Certified Radiology Technician
Timeline
Medical Office Specialist (PRN)
Northwest Healthcare System
12.2024 - CurrentRead More
Assistant Manager
Cart X Freight, LLC
07.2023 - CurrentRead More
Teller I
Hereford Federal Credit Union
05.2023 - 04.2024Read More
Prima Med Institute
Non-Certified Radiology Technician
Read More
Ultimate Medical Academy
Associate of Science from Medical Billing & Coding
Read More