Lyric West

Dynamic IT Support professional with a strong background in troubleshooting and network security, honed at Kennesaw State University. Proven ability to enhance system uptime and train teams on best practices. Proficient in Microsoft 365 and Python programming, delivering efficient solutions while fostering collaboration and communication.

• LZ Security — Cybersecurity Consulting Platform, Personal Project, Built and deployed a live cybersecurity consulting website (lzim-creator.github.io/Lzsecurity) showcasing service offerings, security solutions, and an AI-powered chatbot demo (ShieldAI) using HTML, JavaScript, and GitHub Pages., Designed and structured responsive web pages using HTML/CSS; managed version control and project deployment via GitHub., Developed ShieldAI, an AI-integrated security assistant prototype demonstrating applied knowledge of cybersecurity concepts and Python-based development.
• Cyber Tree Systems Incident Response Plan, Atlanta, GA, Student, Chief Financial Officer, CSIRT Executive Team (Group 9), 08/25 - 12/25, Served as CFO on a 5-member CSIRT executive team, collaborating cross-functionally with CIO, IRM Lead, Chief Compliance Counsel, and CCO to develop a 200+ page operational Incident Response Plan approved by CISO, CIO, and IRM., Quantified financial loss thresholds across SEV-1 through SEV-4 incident severity levels (SEV-1 exposure: $500K+), and authorized emergency expenditure categories including endpoint isolation, cloud failover, forensic investigation, and system hardening., Assessed incident financial exposure across cloud environments (AerOne, Microsoft 365/Azure) and aligned response budgets with GDPR, HIPAA, DFARS, and PCI compliance obligations., Developed CFO talking points and executive bridge call scripts for active SEV-1 incidents, supporting leadership communication to board of directors, regulators, and cyber insurance carriers.