A’mariya Butler
Lancaster,TX
Summary
Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines.Skilled at developing and maintaining documentation systems, managing calendars and preparing reports.
Overview
2
2
years of professional experience
Work History
Security Officer
Allied Universal Security
02.2023 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Apparel Sales Associate
Academy Sports Outdoors
06.2022 - 01.2023
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Greeted customers, identified needs and provided product advice.
- Recommended complementary purchases to customers, increasing revenue.
- Developed loyal customer base by providing excellent customer service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Burlington
08.2022 - 11.2022
- Recorded accurate and efficient records in customer database.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers and community to promote long term business growth.
- Quoted prices, credit terms and other bid specifications.
Education
High School Diploma -
Cedar Hill High School
Cedar Hill, TX06.2023
Skills
- Customer Satisfaction
- Quality Control
- Strong Communication and Interpersonal Skills
- Active Listening
- Critical Thinking
- Efficient Service
- 10-Key
- Data Entry
Timeline
Security Officer
Allied Universal Security
02.2023 - Current
Sales Associate
Burlington
08.2022 - 11.2022
Apparel Sales Associate
Academy Sports Outdoors
06.2022 - 01.2023
High School Diploma -
Cedar Hill High School
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