Lysett Ruiz
Woodland,CA
Summary
Patient-centered, reliable nursing student and Certified Nursing Assistant with hands-on experience in NICU, neuro-trauma ICU, labor & delivery, postpartum, and medical-surgical units. Skilled at building rapport with patients, families, and interdisciplinary teams while delivering safe, compassionate, and evidence-based care. Passionate about neonatal, maternal, and acute care nursing.
Offering excellent communication and interpersonal skills, with natural ability to connect with patients. Brings understanding of medical office procedures and proficiency in managing patient records and scheduling appointments. Ready to use and develop organizational and problem-solving skills in Registered Nurse role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Service Representative (Urgent Care)
NorthBay Health
Dixon
09.2024 - Current
- Supported patients in scheduling appointments and ensured proper organization of medical records for efficient healthcare delivery.
- Delivered detailed information regarding insurance coverage and payment options to ensure patients fully comprehend their financial responsibilities.
- Facilitated effective communication with patients by resolving inquiries and concerns, ensuring optimal satisfaction.
- Engaged with healthcare providers to refine patient check-in workflows, resulting in increased operational efficiency.
- Managed electronic health record (EHR) systems, maintaining comprehensive and accurate patient information and documentation to support clinical operations.
Teacher's Assistant (Critical Care)
Samuel Merritt University
Oakland, CA
01.2026 - 05.2026
- Implemented strategies for classroom management and delivered instructional support to accommodate varied student requirements.
- Streamlined interactions between students and instructors to improve overall educational engagement.
- Designed comprehensive instructional materials tailored to support diverse classroom activities.
- Assessed student performance and provided actionable feedback, supporting continuous learning and enhancement.
Certified Nursing Assistant
NorthBay Medical Center
11.2024 - 07.2025
- Oversaw patient engagement in essential daily tasks, prioritizing safety and comfort throughout the process.
- Performed vital sign assessments and provided essential updates to nursing staff to enhance patient care.
- Maintained accurate electronic health records of patient care activities, ensuring effective information sharing among healthcare teams.
- Spearheaded initiatives with healthcare teams to improve quality of patient care services.
Education
Bachelor of Science - Nursing
Samuel Merritt University
Oakland, CA05-2026
Associate of Science -
Woodland Community College
Woodland, CA06-2023
Skills
- Customer service
- HIPAA compliance
- Insurance verification
- Insurance verifying
- Data protection
- Patient confidentiality
- Patient identity verification
Certification
- Certified Nursing Assistant (CNA), California — Expires 2028
- Basic Life Support (BLS), American Heart Association — Expires November 2027
- Advanced Cardiovascular Life Support (ACLS)- Expires January 2026
- Pediatric Advanced Life Support (PALS)- Expires January 2028
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Teacher's Assistant (Critical Care)
Samuel Merritt University
01.2026 - 05.2026
Certified Nursing Assistant
NorthBay Medical Center
11.2024 - 07.2025
Patient Service Representative (Urgent Care)
NorthBay Health
09.2024 - Current
Bachelor of Science - Nursing
Samuel Merritt University
Associate of Science -
Woodland Community College
CLINICAL ROTATIONS
- Neonatal Intensive Care Unit (NICU) — Alta Bates Summit Medical Center, 135 hours
- Labor & Delivery / Postpartum — Alta Bates Summit Medical Center, 135 hours
- Neuro-Trauma ICU — John Muir Health, Walnut Creek Medical Center, 135 hours
- Medical-Surgical (Adult) — Alta Bates Summit Medical Center, 270 hours