Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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LYZA OLAN

palm springs,FL

Summary

Experienced and customer-oriented hostess with a friendly and inviting demeanor. Skilled in managing reservations, seating guests, and providing exceptional service. Strong communication and organizational skills with a passion for hospitality.


Overview

5
5
years of professional experience

Work History

Food Runner

Bath & tennis country club
10.2021 - 05.2025
  • Maintained cleanliness and organization of the dining room and kitchen.
  • Collaborated with servers to ensure accurate delivery of food orders.
  • Provided exceptional customer service and assistance to guests during their dining experience.
  • Efficiently delivered food orders to tables in a fast-paced restaurant environment.

Hostess

Aberdeen golf & country club
06.2023 - 10.2024
  • Welcomed and seated guests in a friendly and efficient manner.
  • Managed reservations and coordinated seating to optimize table turnover.
  • Provided excellent customer service and resolved guest issues with professionalism.
  • Collaborated with kitchen and waitstaff to ensure seamless dining experience for guests.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Appointment Setter

Florida window and door
01.2022 - 07.2022
  • Cultivated relationships with clients to secure appointments; consistently met and exceeded sales targets.
  • Demonstrated exceptional communication skills; effectively generated leads and scheduled appointments.
  • Collaborated with sales team to ensure seamless transition from appointment setting to closing deals.

Retail Sales Associate

Levis
01.2020 - 10.2021
  • Provided exceptional customer service to increase sales and customer satisfaction.
  • Managed inventory to ensure products were available and organized for customers.
  • Helped customers find and select products that met their needs and preferences.
  • Operated cash register and processed transactions accurately and efficiently.

Education

Highschool Diploma -

Foresthill Community High School
West Palm Beach, FL
01.2023

Skills

  • Customer service
  • Effective communication
  • Multitasking
  • Time management
  • Quick learner
  • Strong work ethic

LANGUAGES

english

Timeline

Hostess

Aberdeen golf & country club
06.2023 - 10.2024

Appointment Setter

Florida window and door
01.2022 - 07.2022

Food Runner

Bath & tennis country club
10.2021 - 05.2025

Retail Sales Associate

Levis
01.2020 - 10.2021

Highschool Diploma -

Foresthill Community High School

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