M-Ishraq Uz-Zaman
NEWYORK,NY
Summary
Results-driven professional in public relations and marketing with experience across retail, education, and technology sectors. Recently served as Area Manager and District Manager, engaging with diverse communities and enhancing client relations. Currently freelancing and seeking new opportunities beginning December 2023.
Overview
1
1
Certification
6
6
years of professional experience
Work History
District manager
ExxonMobil
, USA
12.2022 - 09.2023
- Meeting with marketers, product developers, and executives to help create sales strategies and find ways to penetrate new markets
- Reviewed sales data to identify trends and insights, informing strategic decisions for market penetration
- Completed performance evaluations for Managers, providing feedback to enhance employee development across managed locations
- Answered employee questions and suggested improvements to enhance overall productivity and morale
Area Manager
CITGO Petroleum
, USA
12.2022 - 09.2023
- Led team of store managers to enhance collaboration and achieve strategic goals
- Undertake sound financial management to ensure stores are profitable and stay within budget
- Ensured compliance with company policies and operational guidelines to maintain operational integrity
- Resolved challenges by identifying root causes and implementing effective solutions. by providing creative and practical solutions
- Deal with problems by providing creative and practical solutions
- Ensure compliance with company's policies and operational guidelines
- Assisted upper management in evaluating opportunities for expansion or acquisition
Store Incharge
H&B Market and Rest
, USA
12.2022 - 09.2023
- Maximizing profitability and setting/meeting sales targets, including motivating staff to do so
- Developed and monitored budgets to ensure financial efficiency
- Recruiting, training, supervising and appraising staff
- Resolved customer queries and complaints to enhance satisfaction and loyalty
- Maintaining statistical and financial records
- Maximized profitability by setting and achieving sales targets while motivating staff
- Ensuring compliance with health and safety legislation
- Created promotional materials and displays to attract customers and boost sales
- Communicated regularly with head office to coordinate operations.
Web Designer
Creative IT Institute
10.2021 - 04.2022
- Creative IT Institute, one of the leading IT training institutes in Bangladesh offers the best training opportunities. It has been playing a vital role in eradicating the unemployment problem since 2008.
- Designed user-friendly websites to enhance client engagement and satisfaction.
- Collaborated with developers to ensure seamless website functionality and performance.
- Created wireframes and prototypes for effective visual communication of design concepts.
Fire Fighter & Rescue Operation
BANGLADESH FIRE SERVICE AND CIVIL DEFENCE
, Bangladesh
01.2018 - 02.2018
Education
Daffodil Technical Institute
Dhanmondi, DhakaNatural Gas Fertilizer Factory School
Fenchuganj, SylhetBCIC SCHOOL AND COLLEGE
Mirpur, DhakaSkills
- Sales strategy development
- Retail management
- Financial management
- Staff management
- Performance evaluation
- Problem solving
- Time management
- Effective communication
Certification
- Responsive Web Design and Development Course, Creative IT Institute, 01/22, 03/22
- Cyber Crime and Law Course, Creative IT Institute, 01/22, 03/22
Professional Career
- District Manager, ExxonMobil, North Carolina, USA, 12/31/22, 09/30/23
- Area Manager, CITGO Petroleum, North Carolina, USA, 12/31/22, 09/30/23
- Store Incharge, H&B Market and Rest, North Carolina, USA, 12/31/22, 09/30/23
- Trainee Officer, Ansar Basic Training, ANSAR-VDP ACADEMY, 01/30/18, 02/28/18
- Fire Fighter & Rescue Operation, Bangladesh Fire Service and Civil Defence, 01/30/18, 02/28/18
- Video Journalist, Nagorik TV
- Paralegal Assistant, Legal Network LLC
- Assistant Manager, Hotel Sheraton, New Jersey, USA
Timeline
District manager
ExxonMobil
12.2022 - 09.2023
Area Manager
CITGO Petroleum
12.2022 - 09.2023
Store Incharge
H&B Market and Rest
12.2022 - 09.2023
Web Designer
Creative IT Institute
10.2021 - 04.2022
Fire Fighter & Rescue Operation
BANGLADESH FIRE SERVICE AND CIVIL DEFENCE
01.2018 - 02.2018
Daffodil Technical Institute
Natural Gas Fertilizer Factory School
BCIC SCHOOL AND COLLEGE