Summary
Overview
Work History
Education
Skills
Certification
REFERENCES
Timeline
Generic

Mandy Ellmers

Kearney,NE

Summary

Flexible hard worker ready to learn and provide resident's with excellent care. Detail-oriented and able to learn new concepts quickly.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cosmetologist/Owner/Operator

The Man's Cut
Kearney, NE
08.2017 - 05.2023
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Updated and maintained customer information records and services provided.
  • Attended continuing education classes to stay up-to-date with trends in the industry.
  • Engaged with customers by providing friendly conversation during services.
  • Responded to customer inquiries by phone, email and in person.
  • Ensured proper sanitation practices were followed at all times.
  • Coordinated and directed activities of businesses pricing and sales.
  • Developed and implemented successful sales strategies to meet business goals.
  • Led startup and creation of operational procedures and workflow planning.
  • Ensured compliance with local, state, and federal regulations.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.

Front Counter Worker

Cash-WA Distributing
Kearney, NE
06.2016 - 07.2017
  • Delivered top quality customer service while managing multiple tasks.
  • Performed light cleaning duties such as sweeping floors, wiping down counters.
  • Verified order accuracy and delivered to customers on-time to promote great service.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Recognized defective material and reported issues to management.
  • Followed established guidelines for picking orders accurately.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Operated pallet jacks to securely move boxes and packages from inventory to delivery area.
  • Operated computers, and other equipment to track orders.
  • Ensured safety protocols were followed at all times while operating machinery.

Cosmetologist

Replay's
Kearney, NE
04.2014 - 05.2016
  • Performed haircuts, coloring, and styling techniques.
  • Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Maintained cleanliness of salon equipment and tools.
  • Shaved, trimmed and shaped beards and mustaches.

Cosmetologist

Super Cuts
Kearney, NE
08.2013 - 04.2014
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Developed new styles and techniques.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Collaborated with other professionals in the beauty industry.
  • Assisted customers in selecting appropriate retail products for their needs.
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.

Cosmetologist

House of Barbers
Kearney, NE
04.2013 - 08.2013
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Advised clients on how to maintain their new hairstyles at home.
  • Responded to customer inquiries by phone, email and in person.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Recognized by management for providing exceptional customer service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.

Education

Certified Nursing Assistant (CNA)

Central Community College
Kearney
01-2024

Licensed Cosmetologist - Cosmetology

Joseph's College of Beauty
Kearney, NE
04-2013

Kearney High School
Kearney, NE
01-1999

Skills

  • Active Listening
  • Product Expertise
  • Beauty Tool Sanitization
  • Hair Coloring and Highlighting
  • Strong Manual Dexterity
  • Expense Tracking
  • Operations Management
  • Verbal and Written Communication
  • Complex Problem-Solving
  • Needs Assessment
  • Quality Control
  • Regulatory Compliance
  • Quality Assurance Controls
  • Interpersonal Communication

Certification

  • Licensed Cosmetologist - April 2013-Present
  • Certified Nursing Assistant - January 2024

REFERENCES

Jen Wolford  308-440-3679

Dago Schambach 308-440-2521

Mike Martinoski 308-440-3413

Timeline

Cosmetologist/Owner/Operator

The Man's Cut
08.2017 - 05.2023

Front Counter Worker

Cash-WA Distributing
06.2016 - 07.2017

Cosmetologist

Replay's
04.2014 - 05.2016

Cosmetologist

Super Cuts
08.2013 - 04.2014

Cosmetologist

House of Barbers
04.2013 - 08.2013

Certified Nursing Assistant (CNA)

Central Community College

Licensed Cosmetologist - Cosmetology

Joseph's College of Beauty

Kearney High School

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