Summary
Overview
Work History
Education
Skills
Timeline
Generic

M.A. Thompson

Atlanta,GA

Summary

Highly organized, charismatic, experienced server and bartender looking to bring enthusiasm, dedication, and passion for food, spirits, and exceptional service to your tables.

Overview

13
13
years of professional experience

Work History

Bartender

No. 246
10.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Server

Amore E' Amore
10.2022 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Marketing Director

Big Pipe, LLC
08.2011 - 11.2022
  • Built strong relationships with industry professionals and influencers.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.
  • Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
  • Directed trade show participation, maximizing exposure for company products and services.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Improved lead generation through targeted email marketing campaigns and data-driven analytics.

Bartender

The Highlander
02.2015 - 05.2022
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.

Education

Associate of Arts -

Georgia State University
Atlanta, GA

Skills

Strong multitasking

Customer Service

Liquor, beer, and wine knowledge

Highly reliable

Clear and effective communication

Alcohol awareness

Team training and development

TIPS Certified

Timeline

Bartender

No. 246
10.2023 - Current

Server

Amore E' Amore
10.2022 - 06.2023

Bartender

The Highlander
02.2015 - 05.2022

Marketing Director

Big Pipe, LLC
08.2011 - 11.2022

Associate of Arts -

Georgia State University

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M.A. Thompson