Maakia King
Grand Bay,AL
Summary
Dynamic and dedicated professional with a strong work ethic and commitment towards excellence in all aspects, Proven ability to work hard and achieve goals and manage the challenges that come along, & stay committed & loyalty. Adept at multitasking in high-pressure environments while maintaining cleanliness standards and a positive demeanor. Committed to performance improvement and team leadership.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Dave & Buster's
12.2024 - 07.2025
- Delivered outstanding customer service, guaranteeing guest satisfaction.
- Maintained adherence to quality standards and presentation guidelines.
- Worked with kitchen team to manage efficient meal delivery in busy periods.
- Handled customer inquiries with professionalism while managing cash registers.
- Ensured dining area remained clean and organized, boosting guest satisfaction.
- Managed customer complaints effectively, enhancing customer loyalty.
- Trained new employees on operational procedures and quality standards.
Customer Service Cashier
Walmart
03.2024 - 11.2024
- Handled transactions quickly through point-of-sale system.
- Resolved customer questions regarding products swiftly.
- Coordinated with team members to maintain efficient store operations during high-traffic periods.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Sustained neat and structured workspace, creating welcoming environment for clientele.
- Ensured checkout area maintained cleanliness and organization.
- Demonstrated calmness and professionalism during demanding situations.
- Addressed customer concerns promptly and escalated significant issues to supervisor.
- Guided customers to find products, enhancing shopping efficiency.
- Delivered outstanding customer service by addressing inquiries efficiently.
- Facilitated training sessions for new employees to enhance understanding of company policies.
Education
Alma Bryant High School
Ivrington05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Excellent communication
- Team leadership
- High energy and stamina
- Multitasking Abilities
- Adaptable and flexible
- Reliable and responsible
- Warm and friendly
- Calm demeanor
- Positive and professional
- Relationship management
- Performance improvement
- Cleanliness standards
Certification
CPR-Cardiopulmonary Resuscitation
Timeline
Server
Dave & Buster's
12.2024 - 07.2025
Customer Service Cashier
Walmart
03.2024 - 11.2024
Alma Bryant High School
Similar Profiles
Jeremiah WoomerJeremiah Woomer
General Manager at Dave & Buster'sGeneral Manager at Dave & Buster's
Nayivis Paola De La Cruz CoteraNayivis Paola De La Cruz Cotera
Cocinero Linea at Dave & Buster'sCocinero Linea at Dave & Buster's
Allison HaleAllison Hale
Sales Manager at Dave & Buster'sSales Manager at Dave & Buster's
Jose SandovalJose Sandoval
Maintenance Supervisor at Dave & Buster's Entertainment Inc.Maintenance Supervisor at Dave & Buster's Entertainment Inc.
Landon ClarkLandon Clark
Medical ICU RN at Mobile Infirmary Medical CenterMedical ICU RN at Mobile Infirmary Medical Center