MAANSI SHARMA
Tampa,FL
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Priti Arora
Tampa, FL, USA
02.2017 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Carefully interviewed, selected, trained and supervised staff
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Reconciled cash and credit card transactions to maintain accurate records
- Maintained safe working and guest environment to reduce risk of injury and accidents
Registered Behavior Technician
Butterfly Effects
Tampa, FL, USA
10.2023 - 01.2024
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes
Cashier
Mc Donald's
Tampa, FL, USA
01.2016 - 12.2016
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Operated cash register to record transactions accurately and efficiently
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Performed cash, card and check transactions to complete customer purchases
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects
Education
Bachelor Of Science - Public Health
University of South Florida
Tampa, FL08.2019
Associate Degree In Applied Arts - Psychology
Pasco Hernandez State College
Tampa, FL08.2017
Skills
- Honed Marketing Skills
- Food Preparation and Safety
- Customer Service Best Practices
- Customer Loyalty
- Microsoft Excel
- Microsoft Office
- Decision-Making
- Multitasking Abilities
- Self-Motivated
- Teambuilding
- Critical Thinking
- Good Telephone Etiquette
- Strong Communication
- Familiar with EClinical Program
- Applied Behavior Analysis
- Social Skills Development
- Discrete Trial Training
- Behavior Intervention Plans
- HIPAA Regulations
- Patient interaction
Certification
- Basic Life Support Certification
- Adult and Pediatric CPR/AED
- Registered Behavior Technician (RBT)
- Certificate of Completion 6 Hour Medication Technician
Languages
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
Registered Behavior Technician
Butterfly Effects
10.2023 - 01.2024
Restaurant Manager
Priti Arora
02.2017 - Current
Cashier
Mc Donald's
01.2016 - 12.2016
Bachelor Of Science - Public Health
University of South Florida
Associate Degree In Applied Arts - Psychology
Pasco Hernandez State College