Mabel Chervany
Yakima,WA
Summary
Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
JCPenney
Union Gap , WA
09.2023 - Current
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Processed returned merchandise according to company policies.
- Operated point-of-sale systems accurately to process payments from customers.
- Promoted special offers and discounts to encourage additional purchases.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Used product knowledge to suggest items to match client needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Pizza Maker/Food and Beverage Attendant/Catering Assistant
Hoptown Wood Fired Pizza
Wapato, WA
11.2021 - 08.2023
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Followed established recipes when creating specialty pizzas requested by customers.
- Prepared multiple orders at once for speedy service.
- Filled and served various beverages for customers.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Responded quickly to customer complaints or special requests in a professional manner.
- Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
- Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Maintained a positive attitude towards coworkers and customers at all times.
Retail Sales Associate
JCPenney
Union Gap, WA
07.2021 - 05.2022
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Operated point-of-sale systems accurately to process payments from customers.
- Handled customer complaints in a professional manner.
- Offered suggestions for additional items that may be of interest to customers.
Dance Teacher
Comotion Dance Center For The Arts
Yakima, WA
09.2014 - 06.2019
- Developed and implemented age-appropriate lesson plans for dance classes.
- Organized and managed rehearsals to ensure adequate preparation for performances.
- Instructed students in proper technique, terminology and performance of various styles of dance such as ballet, tap, jazz, hip hop and modern.
- Monitored student attendance records and maintained accurate class rosters.
- Maintained equipment inventory including music systems, costumes, props and other items necessary for the class activities.
- Planned special events such as recitals or competitions featuring student performances.
- Provided individual attention when needed to help students with specific skill development issues.
- Planned choreography for group performances and recitals.
- Interacted effectively by email, phone and in person with students, parents and staff members.
- Built positive relationships with students, parents, colleagues and administrators.
Education
Cosmetology
Evergreen Beauty College
Yakima, WASkills
- Customer Needs Assessment
- Creative Customer Solutions
- Customer Research
- Product Description
- Suggestive Selling
- Customer Consultation
- Product Line Promotion
Timeline
Retail Sales Associate
JCPenney
09.2023 - Current
Pizza Maker/Food and Beverage Attendant/Catering Assistant
Hoptown Wood Fired Pizza
11.2021 - 08.2023
Retail Sales Associate
JCPenney
07.2021 - 05.2022
Dance Teacher
Comotion Dance Center For The Arts
09.2014 - 06.2019
Cosmetology
Evergreen Beauty College