Mabel Rios

• Visited customer locations to assess requirements, demonstrate product offerings, and propose strategic solutions tailored to diverse needs.
• Built strong client rapport to establish a diversified network of connections.
  Followed up with customers after completing sales to assess satisfaction and resolve technical or service concerns.
  Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.

• Maintained primary contact with clients (Burlington Stores, Ross Stores, TJX USA, Macy's, Puerto Rico Market, etc.) through all sales process steps
• Oversaw sales forecasting, goal setting, and performance reporting for all accounts
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Negotiated prices, terms of sale, and service agreements.
• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
• Created sales contacts with on- and off-premise accounts.
• Contacted regular and prospective customers to explain product features and solicit orders.
• Managed accounts to retain existing relationships and grow share of business.
• Organized promotional events and interacted with the community to increase sales volume.

Negotiated with Companies' Headquarters (Pharmacies, Supermarkets, Retailers, etc.) to achieve advantageous deals, promotions, and planograms and collaborated with Regional Sales Managers to make strategic sales decisions, merchandising, and marketing.
Retained 90% of clients and expanded into new markets in countries with no prior customers, resulting in more than 30 new customers.

• Met with customers to discuss and ascertain needs, tailor solutions, and close deals.