Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic
Mac Wazwaz

Mac Wazwaz

New Brighton,MN

Summary

  • Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities.
  • Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
  • Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Co-Owner

Smoke Depot
08.2023 - 08.2025
  • Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
  • Reached $10,000 in daily sales consistently while balancing an average of 30 incoming customer calls daily.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.

Sales Manager

AM Food Market
03.2020 - 08.2023
  • Developed and implemented sales strategies to drive revenue growth and market expansion.
  • Trained and mentored sales team, enhancing product knowledge and customer engagement skills.
  • Handled customer relations issues, enabling quick resolutions, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups.

Package Handler

FedEx
12.2019 - 03.2020
  • Collaborated with team members to meet daily production goals and deadlines consistently.
  • Assisted in maintaining a clean and organized workspace to enhance safety and efficiency.
  • Loaded and unloaded packages from delivery vehicles, ensuring proper handling techniques were applied.
  • Followed safety protocols to minimize risk of injury while performing manual handling tasks.
  • Engaged in ongoing training sessions to improve skills and knowledge of operational procedures.

Education

BBA - Business Administration

Metropolitan State University
Saint Paul, MN
09-2020

Skills

  • Customer Retention

  • Team Collaboration

  • Creative Thinking

  • Small business operations

  • Customer relations

  • Decision-making

  • Sales strategies

  • Operations management

  • Inventory management

  • Innovation mindset

  • Policy and procedure implementation

Accomplishments

  • Supervised a team of 10 staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved customer complaints which led to customer retention.
  • Achieved satisfied customers by completing their demands with accuracy and efficiency.

Certification

  • Certified Food Handler with a certificate awarded by StateFoodSafety (Valid until 9/19/25)

- My verification code is 228271-kab189f

Languages

English
Native or Bilingual
Arabic
Full Professional
Spanish
Limited Working

Interests

  • Coffee Connoisseur
  • I enjoy helping others and giving back to the community
  • I love cooking and baking!
  • Lifting Weights
  • Reading
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Co-Owner

Smoke Depot
08.2023 - 08.2025

Sales Manager

AM Food Market
03.2020 - 08.2023

Package Handler

FedEx
12.2019 - 03.2020

BBA - Business Administration

Metropolitan State University

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