Macarena Rumino
Sarasota
Summary
Detail-oriented Housekeeping Supervisor skilled in staff scheduling, inventory management, and training development. Committed to maintaining high cleanliness standards and ensuring guest satisfaction through effective team leadership and proactive problem-solving.
Overview
3
3
years of professional experience
Work History
Housekeeper Supervisor
Aimbridge Hospitality
Sarasota
05.2023 - Current
- Supervised cleaning staff to ensure adherence to hospitality standards.
- Trained new housekeepers on efficient cleaning techniques and safety protocols.
- Inspected guest rooms for cleanliness and compliance with company policies.
- Managed inventory of cleaning supplies and ordered replacements as needed.
- Developed training materials to enhance team performance and service quality.
- Collaborated with maintenance staff to report and resolve facility issues swiftly.
- Ensured staff compliance with company policies and procedures.
- Conducted regular inspections of guest rooms, public areas and back-of-house areas for cleanliness, tidiness and safety standards.
- Managed housekeeping staff by recruiting, selecting and training employees; assigning and scheduling work; appraising performance; rewarding and disciplining employees.
- Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
- Supervised daily activities of housekeepers including room cleaning, linen stocking, laundry operations.
- Identified potential problems before they arise through proactive monitoring techniques.
- Provided guidance on proper use of chemicals for cleaning purposes.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Delegated work to staff, setting priorities and goals.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Reported damage or theft of hotel property to management.
House Cleaner
Cleanleader
Sarasota
03.2023 - 05.2023
- Cleaned residential spaces using eco-friendly cleaning products and equipment.
- Followed safety protocols to maintain a safe work environment.
- Managed time efficiently to complete tasks within scheduled hours.
- Inspected areas after cleaning to ensure thoroughness and quality standards.
- Cleaned homes following specific and detailed protocols and requests.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
Line Cook
Antojitos
Sarasota
12.2022 - 02.2023
- Prepared ingredients according to recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspaces throughout shifts.
- Collaborated with team members to ensure timely food service during peak hours.
- Communicated effectively with front-of-house staff to fulfill customer orders promptly.
- Cooked multiple orders simultaneously during busy periods.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Kept stations stocked and ready for use to maximize productivity.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Washed and peeled ingredients to prepare for different meals and recipes.
Education
Engineer in Foreign Trade
INACAP
Chile03-2022
Skills
- Staff training
- Cleaning protocols
- Motivational skills
- Housekeeping
- Staff scheduling
- Health and safety
- Data archiving
- Room inspection
- Cleaning practices
- Document control
- Room occupancy verification
- Ordering cleaning supplies
- Customer service-focused
- Quality inspections
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Housekeeper Supervisor
Aimbridge Hospitality
05.2023 - Current
House Cleaner
Cleanleader
03.2023 - 05.2023
Line Cook
Antojitos
12.2022 - 02.2023
Engineer in Foreign Trade
INACAP
Similar Profiles
Henry HiranoHenry Hirano
Campus Finance Manager at Aimbridge Hospitality / Evolution HospitalityCampus Finance Manager at Aimbridge Hospitality / Evolution Hospitality
Veronika DubilVeronika Dubil
Front Office Manager at Aimbridge HospitalityFront Office Manager at Aimbridge Hospitality
Bryan HartBryan Hart
Head Security Officer at Aimbridge HospitalityHead Security Officer at Aimbridge Hospitality
Solange DuchicelaSolange Duchicela
Business Travel Sales Manager at Aimbridge Hospitality at Sheraton Philadelphia DowntownBusiness Travel Sales Manager at Aimbridge Hospitality at Sheraton Philadelphia Downtown
Matteo GandolfiMatteo Gandolfi
Accounting & Consulting Intern at Aemilia WorknetAccounting & Consulting Intern at Aemilia Worknet