Macariya Mcgill
Longview
Summary
Dynamic Team Trainer at Whataburger with a proven track record in staff training and compliance. Expert in task delegation and employee presentations, enhancing team performance through targeted coaching. Successfully improved service quality and operational efficiency, fostering a culture of professionalism and dedication within the team.
Overview
1
1
year of professional experience
Work History
Team Trainer
Whataburger
01.2024 - 01.2025
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
- Taught new team members correct procedures for all areas of operations.
- Trained new employees in specific job requirements.
- Demonstrated new products, procedures and techniques to employees.
Education
Diploma - General Studies
Longview Early Graduation High School
Longview, TX01.2024
Skills
- Compliance requirements
- Task delegation
- Staff training
- Employee presentations
Timeline
Team Trainer
Whataburger
01.2024 - 01.2025
Diploma - General Studies
Longview Early Graduation High School
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