Macayla Brumett
Millington,TN
Summary
Dynamic and results-oriented professional with a proven track record at Walmart and SUBWAY®Restaurants, excelling in customer satisfaction and team collaboration. Leveraged expertise in food safety and cash handling to enhance operational efficiency and service speed, significantly boosting sales and customer loyalty. Skilled in problem-solving and time management, consistently delivering high-quality service. Organized bakery employee with in-depth knowledge of food safety and sanitation. Well-versed in monitoring bakery supply inventory and aiding management in compiling weekly and monthly orders. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
Work History
Bakery Associate
Walmart
Millington, TN
11.2020 - Current
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- I have also worked as a cashier and customer service representative prior to the bakery.
Sandwich Artist
SUBWAY®Restaurants
Covington,TN
01.2018 - 11.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Education
Associate Of Business Administration - Business Administration
Dyersburg State Community College
Dyersburg, TNSkills
- Customer Service
- Customer Satisfaction
- Team Collaboration
- Cash Handling
- Phone Etiquette
- Cash Register Operation
- Hospitality service expertise
- Inventory Control
- POS System Operation
- Sales expertise
- Friendly and Helpful
- Problem-Solving
- Time Management
- Decision-Making
- Food Safety
- Sanitation Precedures
Timeline
Bakery Associate
Walmart
11.2020 - Current
Sandwich Artist
SUBWAY®Restaurants
01.2018 - 11.2020
Associate Of Business Administration - Business Administration
Dyersburg State Community College