Macayla Gomez
Marion,LA
Summary
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
2
2
years of professional experience
Work History
Patient Care Coordinator
NELA Rehabilitation
West Monroe, Louisiana
08.2022 - 02.2024
- Customer Service & Guest Interaction: Greeting guests, clients, or patients as they arrive
- Communication & Phone Handling: Answering incoming calls, Making outbound calls when needed (confirmations, reminders, follow-ups)
- Administrative & Clerical Tasks: Checking in and checking out guests or clients Scheduling appointments or reservations Managing calendars for staff or departments Filing, scanning, and organizing documents Maintaining office supplies and ordering replacements Computer & System Responsibilities Financial & Transactional Duties
Education
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ULM
Monroe, LAHigh School - undefined
Union Parish High School
Farmerville, LA05.2021
Skills
- Appointment scheduling
- Patient record management
- Financial transactions
- Document organization
- Customer service
- Communication skills
- Problem solving
- Multitasking
Timeline
Patient Care Coordinator
NELA Rehabilitation
08.2022 - 02.2024
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ULM
High School - undefined
Union Parish High School