Macayla Mosher
Horseheads,NY
Summary
I am willing to put my skills to full use and gain more skills I haven’t acquired by working through the company. Experienced with legal research, documentation, and investigative support. Knowledge of criminal law and court procedures enhances ability to contribute effectively to team objectives.
Recent graduate with knowledge in Criminal Justice and hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
Merchandiser
Sams Club
01.2024 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Food Service/Cashier
Elmira Drive-In
06.2022 - Current
- Confronted customers that weren’t being considerate/respectful to surrounding customers.
- Asked preferences to keep up with customers’ needs.
- Adhered to strict health code guidelines, maintaining proper food storage procedures and cleanliness standards.
- Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
- Opening/Closing maintenance
- Adapted to small spaces
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Communicated well with coworkers
- Met customers food needs quickly and efficiently.
Resident Assistant
Alfred State College
01.2024 - 05.2024
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Improved resident satisfaction by addressing concerns promptly and effectively.
Front-End Associate/Sales Associate
Elmira HomeGoods
11.2020 - 03.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Picked up phone calls and assisted customers
- Resolved problems for customers
- Stocked merchandise on the sales floor
- Processed truck shipments
- Maintenance when needed
- Guided customers to products they were looking for
- Got customers in and out of the store in a timely manner while being friendly and respectful
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
Education
Associates Degree - Criminal Justice
Alfred State College
Alfred, NY03.2025
Skills
- Customer service
- Food service
- Reliable and punctual
- Friendly and outgoing
- Time management
- Documentation and reporting
- Active listening
- Health and safety compliance
- Diversity and inclusion
- Legal research
- Criminal investigation
- Data collection
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Merchandiser
Sams Club
01.2024 - Current
Resident Assistant
Alfred State College
01.2024 - 05.2024
Food Service/Cashier
Elmira Drive-In
06.2022 - Current
Front-End Associate/Sales Associate
Elmira HomeGoods
11.2020 - 03.2023
Associates Degree - Criminal Justice
Alfred State College
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