Summary
Overview
Work History
Education
Skills
Certification
Leadership
Timeline
Generic

Macey Gaddy

Martinsburg

Summary

To Take advantage of a opportunity to attain and gain more knowledge and experience in this Industry. If I am chosen as a candidate my skills will be a asset. I am people friendly and always willing to engage in new initiative so that I may contribute to the success of the company.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Instructional Assistant

Grafton School
11.2024 - 02.2025
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.Provided one-on-one support to students

Shift Lead

Walgreens
12.2020 - 12.2023
  • Responsibilities: I would practice safe lifting techniques of merchandise of up to 50 pounds. Also practice excellent customer service to public while working under pressure to assume full responsibility also maintaining exceptional organizational skills. Thinking logical was my everyday goal to prioritize task.

Customer Service Manager

Martins/Giant Food store
04.2017 - 12.2020
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Education

High School - undefined

Pinecrest High School
Southern Pines, NC

undefined

Sandhills Community College

Skills

  • Customer Service
  • Project Management
  • People Friendly
  • Communication
  • Working Under Pressure
  • Cash handler
  • Team player

Certification

RVT trained

Leadership

General working with the public, Handling of Cash, Money orders. While accomplishing and assigning task quickly and thoroughly while maintaining retail sales while staying positive always with a smile.

Timeline

Instructional Assistant

Grafton School
11.2024 - 02.2025

Shift Lead

Walgreens
12.2020 - 12.2023

Customer Service Manager

Martins/Giant Food store
04.2017 - 12.2020

High School - undefined

Pinecrest High School

undefined

Sandhills Community College

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