Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MACEY MORANO

Clayton

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Unit Secretary

John Muir Health
08.2024 - Current
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
  • Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.

Newborn Hearing Screener

INFANT HEARING SCREENING SPECIALISTS
07.2022 - Current
  • Recognized signs of distress in infants during screenings and took appropriate action accordingly
  • Troubleshot any technical issues related to OAE or ABR equipment
  • Facilitated communication between different departments within the hospital setting
  • Provided detailed explanations of test procedures to ensure patient comfort and understanding
  • Demonstrated excellent interpersonal skills when interacting with parents, physicians, and other medical personnel

Front Desk Receptionist

KINGS VALLEY CHRISTIAN SCHOOL
01.2022 - 07.2022
  • Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
  • Performed data entry and administrative duties such as filing, scanning documents, updating databases
  • Handled confidential matters discretely by maintaining strict confidentiality policies

Daycare Assistant

SHAVERS HOME DAYCARE
02.2019 - 01.2022
  • Assisted in providing a safe and nurturing environment for children of varying ages
  • Supervised outdoor playtime to support child safety
  • Communicated with children's parents about daily activities and behaviors
  • Organized and implemented daily educational activities for the children
  • Assisted in preparing food and serving meals and refreshments to children

Education

Associate of Arts - Liberal Arts

Los Medanos College
Pittsburg, CA
06-2025

High School Diploma -

Clayton Valley Charter High School
Concord, California
06.2019

Skills

  • Medical terminology understanding
  • Patient Communication
  • Team collaboration
  • Audiology equipment proficiency
  • Adaptability and flexibility
  • Newborn care knowledge
  • Clinical Documentation
  • Problem-solving abilities
  • Incoming call reception
  • Customer service

Certification

CPR BLS for Healthcare Providers

Timeline

Unit Secretary

John Muir Health
08.2024 - Current

Newborn Hearing Screener

INFANT HEARING SCREENING SPECIALISTS
07.2022 - Current

Front Desk Receptionist

KINGS VALLEY CHRISTIAN SCHOOL
01.2022 - 07.2022

Daycare Assistant

SHAVERS HOME DAYCARE
02.2019 - 01.2022

Associate of Arts - Liberal Arts

Los Medanos College

High School Diploma -

Clayton Valley Charter High School

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MACEY MORANO