Macey Parsons
Dallas,TX
Summary
Hospitality and event management graduate with hands-on experience in event coordination, sales coordination, client relations, and operations. Skilled in supporting seamless events in fast-paced environments and delivering strong guest experiences. Experience with Opera, Cvent, EMS, and Mazevo.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Sales Coordinator
Fairmont Hotel & Resorts
Dallas, Texas
05.2026 - Current
- Prepared sales contracts, proposals, and event details for Fairmont hotel clients.
- Coordinated group bookings and corporate guest requests for luxury hotel sales operations.
- Communicated banquet event orders and group requirements with catering and operations teams.
- Updated Opera records with room blocks, rates, and booking changes.
- Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
Event Operations Specialist
Arkansas Union, University of Arkansas
05.2024 - 03.2025
- Coordinated staff and clients, facilitating seamless event execution
- Executed event setups according to client specifications, ensuring optimal layouts and AV arrangements
- Managed operations in high-pressure environments, ensuring consistent service delivery
Event Coordinator
Arkansas Union, University of Arkansas
03.2025 - 05.2026
- Lead client planning meetings to finalize timelines, staffing, and setups
- Coordinated event logistics and vendor reservations, ensuring seamless communication with clients.
- Managed high-volume communication through email, calls, and Teams to facilitate timely updates and resolutions
- Analyze scheduling conflicts and propose solutions to maintain event feasibility
- Resolve on-site issues and provide post-event feedback
Education
Bachelor of Science - Hospitality and Event Management
University of Arkansas
Fayetteville, AR05-2026
Skills
- Event management
- Event Coordination
- Client Relations
- Hospitality Software
- Sales Strategy
- Organization
- Attention to Detail
- Time Management
- Problem-Solving
- Teamwork
Certification
Certification in Hotel Industry Analytics (CHIA), SERV Safe Food Handler
Timeline
Sales Coordinator
Fairmont Hotel & Resorts
05.2026 - Current
Event Coordinator
Arkansas Union, University of Arkansas
03.2025 - 05.2026
Event Operations Specialist
Arkansas Union, University of Arkansas
05.2024 - 03.2025
Bachelor of Science - Hospitality and Event Management
University of Arkansas