Macey Walker
St. Francisville,LA
Summary
Proven server at The Francis Southern Table and Bar, adept in exceptional customer service and efficient cash handling. Excelled in multitasking to enhance guest experiences, achieving seamless service. Skilled in fostering customer relationships and resolving complaints swiftly, underscoring a strong work ethic and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Server
The Francis Southern Table and Bar
2021.01 - 2024.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
El Mejor Mexican Grill
2022.05 - 2023.05
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Nursing
Nicholls State University
Thibodaux, LA05.2027
High School Diploma -
West Feliciana High School
St. Francisville, LA05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Professional Appearance
- Memory retention
- Hospitality service expertise
- Cleanliness standards
- Service prioritization
Additional Information
I go to Dominican Republic every year on a mission trip to do food distribution and help with medical work in the poor communities. This has really made me grow a love for the medical field to promote health.
Timeline
Server
El Mejor Mexican Grill
2022.05 - 2023.05
Server
The Francis Southern Table and Bar
2021.01 - 2024.08
Bachelor of Science - Nursing
Nicholls State University
High School Diploma -
West Feliciana High School
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