Maci Foley
Shawnee,KS
Summary
Strategic Digital Team Lead skilled in optimizing operations and enhancing customer satisfaction. Experienced in team training and collaborative problem-solving, driving efficiency in diverse settings. Committed to maintaining an organized workspace while prioritizing safety and adaptability.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Digital Team Lead
Walmart
Shawnee, Kansas
07.2026 - Current
- Provided leadership and guidance to ensure timely task completion to high standards.
- Conducted regular team meetings to share updates and align team objectives, fostering collaboration and clarity.
- Trained new associates on company policies and procedures for effective onboarding.
- Resolved customer inquiries and issues swiftly to enhance satisfaction.
- Supervised daily store operations and customer service to ensure smooth workflow and enhance overall customer experience.
Digital Personal Shopper
Walmart
Shawnee, Kansas
06.2023 - 07.2026
- Assisted customers in selecting tailored products, improving their overall shopping satisfaction.
- Greeted customers to identify preferences and needs, providing personalized assistance that enhanced their shopping experience.
- Answered product inquiries and directed customers to desired items, ensuring they found exactly what they were looking for.
- Dispensed orders, ensuring customers received all requested items promptly.
Lifeguard Supervisor
Sylvester Powell Jr. Community Center
Mission, Kansas
05.2021 - 08.2022
- Oversaw lifeguard staff during shifts, ensuring adherence to safety protocols and enhancing overall safety.
- Acted swiftly in emergencies, providing first aid and ensuring quick resolution of incidents to safeguard patrons.
- Conducted regular training sessions on emergency response techniques for the team.
- Inspected pool area for hazards and enforced facility rules to maintain a safe environment for all patrons.
- Inspected equipment and maintained cleanliness of pool facilities daily.
Lifeguard
Sylvester Powell Jr. Community Center
Mission, Kansas
05.2019 - 05.2021
- Conducted constant surveillance of swimmers, preventing potential accidents and ensuring a safe environment.
- Monitored and enforced safety measures in swimming area, promoting compliance and reducing risks.
- Monitored pool area to ensure safety and compliance with health regulations.
- Responded promptly to emergencies, ensuring quick resolution of incidents.
- Administered first aid and performed rescues during emergencies.
- Delivered customer service by addressing patron inquiries and providing assistance, enhancing overall satisfaction.
- Provided assistance to patrons in navigating pool facilities., enhancing overall experience in pool facility.
Education
Bachelor of Science - Criminal Justice
University of Kansas
Lawrence, KS12-2026
High School Diploma -
Shawnee Mission North High School
Shawnee, KS05-2022
Skills
- Team leadership
- Training and development
- Performance monitoring
- Customer service excellence
- Emergency response
- Task delegation
- Problem solving
- Conflict resolution
- Employee evaluation
- Communication skills
Certification
- CPR Certification
Timeline
Digital Team Lead
Walmart
07.2026 - Current
Digital Personal Shopper
Walmart
06.2023 - 07.2026
Lifeguard Supervisor
Sylvester Powell Jr. Community Center
05.2021 - 08.2022
Lifeguard
Sylvester Powell Jr. Community Center
05.2019 - 05.2021
Bachelor of Science - Criminal Justice
University of Kansas
High School Diploma -
Shawnee Mission North High School