Maci Mitchell
Pendergrass,GA
Summary
Motivated and detail-oriented recent graduate seeking an entry-level position where I can leverage my skills and enthusiasm. Eager to apply my strong communication skills and academic knowledge to contribute to the success of the company.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist/Security Officer
Securitas
03.2024 - Current
- Greet and direct visitors, vendors, and employees courteously and professionally.
- Answer and route phone calls and respond to general inquiries.
- Maintain a clean and welcoming reception area.
- Monitor visitor logs and issue visitor badges per company protocols.
- Update customer records to ensure the most up to date information is available in our systems.
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
- Respond to incidents and critical situations in a calm, problem solving manner.
- Conduct regular and random patrols around the business and perimeter.
Front Desk Scheduler
Smith Dental
06.2022 - 10.2023
- Schedule, confirm, and reschedule patient appointments.
- Answer incoming phone calls and respond to patient inquiries.
- Greet patients and check them in and out for appointments.
- Verify insurance eligibility and benefits.
- Maintain and update patient records in dental practice management software.
- Send appointment reminders and follow up on missed appointments.
Cashier
Taco Bell
09.2020 - 04.2021
- Responsible for serving each guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude.
- Fill orders, suggestive selling, receiving money and accurately counting back change, being responsible for all cash issued and received at your register during your shift, counting down the drawer at the end of the shift to ensure accuracy.
Cashier
G Brands BBQ
04.2019 - 07.2020
- Responsible for serving each guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude.
- Fill orders, suggestive selling, receiving money and accurately counting back change, being responsible for all cash issued and received at your register during your shift, counting down the drawer at the end of the shift to ensure accuracy.
Education
High School Diploma - undefined
Oglethorpe County High School
05.2022
Skills
- Customer service
- Scheduling
- Appointment scheduling
- Front office management
- Skilled in software
- Call routing
Timeline
Front Desk Receptionist/Security Officer
Securitas
03.2024 - Current
Front Desk Scheduler
Smith Dental
06.2022 - 10.2023
Cashier
Taco Bell
09.2020 - 04.2021
Cashier
G Brands BBQ
04.2019 - 07.2020
High School Diploma - undefined
Oglethorpe County High School