Macie Little
Kansas City
Summary
Proactive Pharmacy Technician with a strong background in customer service and pharmacy operations. Expertise in workflow optimization and patient education, ensuring accurate prescription processing and adherence to safety regulations. Ready to contribute to a high-performing pharmacy team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
The Medicine Shoppe
2040 Hutton Rd. Kansas City, KS 66109
06.2024 - Current
- Processed prescription orders using pharmacy management software to ensure accuracy.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Educated patients on medication usage, potential side effects, and storage requirements.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Education
High School Diploma -
Washington High School
Kansas CitySkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Medication dispensing
Certification
- Licensed pharmacy technician - 1 year (working towards CPhT)
Languages
English
Full Professional
Timeline
Pharmacy Technician
The Medicine Shoppe
06.2024 - Current
High School Diploma -
Washington High School