Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macie Masterson

Issaquah

Summary

Dedicated and versatile worker with a strong background in customer service, animal care, childcare, and leadership roles. Skilled in effective communication, problem-solving, and teamwork, with a keen attention to detail and the ability to adapt to various responsibilities.

Having a strong past in sports plus a big family has helped me gain these skills!

Experienced in handling customer interactions, ensuring safety and well-being in childcare and pet care settings, and fostering positive environments in both professional and recreational settings. Quick decision-maker with excellent task organization and leadership skills, always striving to provide exceptional service and maintain efficiency in all roles.

Overview

4
4
years of professional experience

Work History

Dog/Housekeeper

Heather Contreras
Ravensdale
2023.09 - Current
  • Fed and provided water for the animals under supervision.
  • Emptied trash receptacles throughout the property.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Provided transportation to veterinary appointments when needed.
  • Administered medications when necessary, following instructions from owners.
  • Walked dogs in designated areas according to owners' instructions.
  • Cleaned up after pets during walks and visits.
  • Maintained a safe environment at all times while walking and visiting the animal.

Booth Vendor

Alpenglow Cocktail Company
Issaquah
2024.03 - 2024.09
  • Operated cash register accurately while processing customer orders quickly.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Identified customer needs and preferences by engaging in conversations with customers.
  • Identified customer needs by asking questions and advising on best solutions.
  • Set up merchandise displays to attract customers and promote sales.

Babysitter

Sheri Nelson
Maple Valley
2022.08 - 2022.10
  • Read stories and played alphabet games to promote early literacy.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Engaging in age-appropriate activities like reading stories or playing games.

Rentals Associate

Lillian Garcia
Snoqualmie
2021.12 - 2022.03
  • Maintained accurate records of all rental transactions.
  • Managed incoming and outgoing calls from customers related to reservations, cancellations or other issues.
  • Provided excellent customer service throughout the entire rental process.
  • Operated equipment and machinery according to safety guidelines.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Camp Counselor

Maple Valley Parks and Recreation
Maple Valley
2021.05 - 2021.09
  • Encouraged camper participation and engagement through enthusiastic leadership and role modeling.
  • Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Administered first aid and notified emergency medical personnel.
  • Implemented behavior management techniques, fostering a respectful and positive environment.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.

Education

High School Diploma -

Tahoma High School
Maple Valley, WA
2023-06

Associate of Arts - Ancient History

North West Nazarene
Nampa, ID

Associate of Arts -

Bellevue College
Bellevue, WA

Skills

  • Effective communication
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Task organization
  • Emergency response
  • Leadership skills
  • Active listening
  • Quick decision making

Timeline

Booth Vendor

Alpenglow Cocktail Company
2024.03 - 2024.09

Dog/Housekeeper

Heather Contreras
2023.09 - Current

Babysitter

Sheri Nelson
2022.08 - 2022.10

Rentals Associate

Lillian Garcia
2021.12 - 2022.03

Camp Counselor

Maple Valley Parks and Recreation
2021.05 - 2021.09

High School Diploma -

Tahoma High School

Associate of Arts - Ancient History

North West Nazarene

Associate of Arts -

Bellevue College

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Macie Masterson