Macie Nix
Ragland,AL
Summary
Dynamic professional with a proven track record at Asset Living, excelling in customer service and team leadership. Skilled in money handling and problem-solving, I enhanced customer satisfaction by promptly resolving complaints and fostering a positive work environment. Committed to achieving operational excellence and building strong team relationships.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Asset Living
Irondale Alabama
08.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Arbys
Team Member
05.2022 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Lab Technician
Alabama Anesthesiologist
Pell City, AL
03.2020 - 01.2023
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
PCA
St Vincent
Pell City, AL
04.2018 - 03.2020
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Education
Ragland High School
Ragland, AL05.2014
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Goal setting
- Workload management
- Retail operations
- Team building
Timeline
Assistant Manager
Asset Living
08.2023 - Current
Arbys
Team Member
05.2022 - 08.2023
Lab Technician
Alabama Anesthesiologist
03.2020 - 01.2023
PCA
St Vincent
04.2018 - 03.2020
Ragland High School