Macie Root
Bay City
Summary
Dynamic and dedicated healthcare professional with extensive experience at McLaren Medical Group and Ascension Borgess Hospital. Proficient in vital sign monitoring and patient education, I excel in delivering compassionate care while ensuring HIPAA compliance. Known for building trust with patients, supporting doctors with accurate and efficient care, and staying calm under pressure. Recognized for enhancing patient satisfaction through effective communication and efficient day-to-day operations in a medical setting.
Overview
11
11
years of professional experience
Work History
Medical Assistant
McLaren Medical Group
11.2022 - Current
- Assisted in patient intake, ensuring accurate medical history documentation and efficient appointment scheduling.
- Conducted routine clinical tasks, including vital signs measurement and laboratory specimen collection.
- Supported healthcare providers during examinations, maintaining sterile environments and preparing necessary instruments.
- Educated patients on treatment plans, medications, and preventive care to enhance health literacy.
Emergency Medical Technician
Medstar Ambulance
12.2018 - 11.2022
- Administered emergency medical care to patients in critical conditions during transport.
- Collaborated with healthcare professionals to ensure optimal patient outcomes and continuity of care.
- Operated life-support equipment and monitored vital signs during emergency responses.
- Conducted thorough assessments to determine treatment protocols based on patient needs.
Emergency Room Technician
Ascension Borgess Hospital
09.2019 - 12.2020
- Provided direct patient care in high-pressure emergency situations
- Extremely sufficient in obtaining vital signs monitoring and basic life support procedures
- Ensured timely and accurate documentation of patient assessments and interventions.
- Provided emotional support to distressed patients or their family members during stressful situations in the emergency room setting
- Common duties include splinting, collecting samples for lab analysis, EKGs, treating wounds, and assisting doctors and nurses with procedures
Supervisor
Tim Hortons
03.2015 - 08.2018
- Supervised daily operations to ensure high-quality service and optimal customer satisfaction.
- Provided customer service and fulfilled customer needs.
- Monitored inventory levels, ensuring timely restocking to meet demand and minimize waste.
- Implemented process improvements that enhanced team efficiency and reduced service times.
Education
No Degree - Interdisciplinary Health Sciences
Western Michigan University
Kalamazoo, MIHigh School Diploma -
Grand Blanc High School
Grand Blanc, MI05-2017
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Procedure assistance
- CPR
- Immunization administration
Timeline
Medical Assistant
McLaren Medical Group
11.2022 - Current
Emergency Room Technician
Ascension Borgess Hospital
09.2019 - 12.2020
Emergency Medical Technician
Medstar Ambulance
12.2018 - 11.2022
Supervisor
Tim Hortons
03.2015 - 08.2018
No Degree - Interdisciplinary Health Sciences
Western Michigan University
High School Diploma -
Grand Blanc High School