Mackenize Hipshire
Morristown Hamblen Hospital
Morristown,TN
17
years of professional experience
Obtaining a position in which I may serve the needs of the community to the best of my ability, using my previous experiences in the health care service industry, as well as, the knowledge and preparation I received throughout my professional career.
Experience working in a fast-paced environment, ability to meet the everyday demands of the health care service industry, and strong organizational, technical, and interpersonal skills. Ability to maintain a strong work ethic, detail-oriented focus on project completion, and conduct multiple tasks effectively. Commitment to patient care and confidentiality, as well as, poise in interactions with individuals/patients/co-workers while maintaining a trustworthy, professional attitude at all times. Strengths: commitment to lifelong learning, integrity, superior listening skills, ability to form strong bonds with patients and staff. The skill to work in a diverse and multicultural, with people of all socioeconomic backgrounds
Work History
Account Executive
3 Months- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Executed strategic sales initiatives to drive revenue growth and expand market presence.
- Analyzed client needs to offer tailored solutions, increasing service utilization rates.
- Collaborated with cross-functional teams to streamline service delivery processes and improve operational efficiency.
PCA- Float Pool
7 Years 1 Month- Obtain patient’s vitals, assist patients with bathing needs, assist the RN with basic patient care.
Medical Assistant
2 Years 3 Months- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and maintained appointment calendars efficiently.
- Collected and recorded vital signs and medical histories accurately.
- Educated patients on treatment plans and medication instructions clearly.
- Prepared examination rooms and ensured cleanliness of medical equipment.
- Coordinated communication between patients and healthcare professionals effectively.
- Maintained electronic health records and ensured confidentiality of patient information.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant- OBGYN
2 Months- Obtain patient’s vitals, perform NST’s, and perform basic medical assistant tasks.
- Assist the provider with exams.
Clinical Care Coordinator
2 Years 1 Month- Be the 'bridge' between patients and their healthcare providers.
- Coordinate screening and provide intervention of patients with identified chronic care needs.
- Educate patients on their disease state, close gaps, ensure adequate patient care.
Medical Assistant- Family Medicine
7 Months- Obtain patient’s vitals, perform ABI’s, PFT’s, EKG’s, initiate prior authorizations, and perform basic medical assistant tasks.
- Procedures: I&D’S, closures of wounds via sutures, staples and dermabond; wound and skin care, injections including joint and trigger points, venipuncture, initiation of intravenous infusions, collection of cultures, splinting.
- Assist the provider with well child examinations.
Medical Assistant- Urgent Care
4 Years 2 Months- Obtain patient’s vitals; perform EKG’s and basic medical assistant duties.
- Procedures: I&D’S, closures of wounds via sutures, staples and dermabond; wound and skin care, injections, venipuncture, collection of cultures, splinting.
Medical Assistant- Family Medicine
6 Months- Obtain patient’s vitals, perform ABI’s, PFT’s, EKG’s, initiate prior authorizations, and perform basic medical assistant tasks.
- Procedures: I&D’S, closures of wounds via sutures, staples and dermabond; wound and skin care, injections including joint and trigger points, venipuncture, initiation of intravenous infusions, collection of cultures, splinting.
- Assist the provider with DOT physicals and well child examinations.
Medical Assistant- Neurology
8 Months- Obtain patient’s vitals, initiate prior authorizations, and perform basic medical assistant tasks.
- Procedures: EMG’s, EEG’s, lumbar punctures.
Medical Assistant- Family Medicine
2 Years 2 Months- Obtain patient’s vitals, perform ABI’s, PFT’s, EKG’s, initiate prior authorizations, and perform basic medical assistant duties.
- Procedures: I&D’S, closures of wounds via sutures, staples and dermabond; wound and skin care, injections including joint and trigger points, venipuncture, initiation of intravenous infusions, collection of cultures, splinting.
DSP
2 Years 1 Month- Assist handicapped individuals perform daily living activities and personal grooming, manage client schedule, perform light housekeeping duties and meal preparation, administer medications, document client’s daily activity.
Cashier
9 Months- Handle money, work in different departments as needed, assist customers, and maintain a clean and professional workspace.
Cashier
1 Year 3 Months- Maintain a clean and professional environment, handle money, serve guests, and excel in exceptional customer service.
Education
Clinically Certified Medical Assistant
High School Diploma - Honors Graduate
Skills
Electronic health records
Patient education
HIPAA compliance
Health communication
Patient advocacy
Problem solving
Attention to detail
Time management
Patient-focused care
Clinical and administrative support
Check-in coordination
Insurance verification
Patient flow management
Reliable team player
References
Available upon request
Timeline
Account Executive
Beacon Home Health
06.2026 - CurrentRead More
Medical Assistant
Covenant Medical Group- Hamblen Primary Care
02.2024 - 05.2026Read More
Medical Assistant- OBGYN
Holston Medical Group
11.2023 - 01.2024Read More
Clinical Care Coordinator
Holston Medical Group
10.2021 - 11.2023Read More
Medical Assistant- Family Medicine
Summit Medical Group
03.2021 - 10.2021Read More
PCA- Float Pool
Morristown Hamblen Hospital
08.2019 - CurrentRead More
Medical Assistant- Urgent Care
Ballad Health Medical Associates Urgent Care
05.2017 - 07.2021Read More
Medical Assistant- Family Medicine
All About You Family Medicine
11.2016 - 05.2017Read More
Medical Assistant- Neurology
Healthstar Physicians
11.2015 - 07.2016Read More
Medical Assistant- Family Medicine
All About You Family Medicine
08.2013 - 10.2015Read More
DSP
Lakeway Achievement Center For the Handicapped
07.2011 - 08.2013Read More
Cashier
Food City
10.2010 - 07.2011Read More
Cashier
Chick-Fil-A
07.2009 - 10.2010Read More
Morristown Hamblen High School East
High School Diploma from Honors Graduate
Read More
Roane State Community College
Clinically Certified Medical Assistant
Read More