Mackenna Carroll
Celina
Summary
Licensed skincare professional skilled in delivering quality esthetic treatments. Adept at client consultation, customized skincare plans, and techniques from hours of work at Paul Mitchell, working one-on-one with clients. Strong focus on team collaboration and achieving results. Known for reliability and adaptability to changing needs. Excellent communication and customer service skills, with an understanding of skin health and wellness. Precision-driven Certified Laser Hair Reduction Technologist known for high productivity and efficient task completion. Skilled in laser safety protocols, patient consultation, and skin analysis to ensure optimal treatment outcomes. Excel in time management, communication, and adaptability, ensuring smooth operation of laser treatments and positive patient experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Salon M
Frisco, Texas
09.2025 - Current
- Greeted clients warmly upon arrival and provided excellent customer service.
- Kept salon clean and organized by sweeping floors, cleaning sinks and counters.
- Took care of laundry duties such as washing towels and linens used at the salon.
- Answered phone calls promptly, addressing inquiries and booking appointments.
- Assisted stylists by communicating client preferences and special requests effectively.
- Handled client feedback professionally to improve salon services and satisfaction.
Beauty Advisor
Sephora
03.2024 - 01.2025
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Maintained counter and display areas for cleanliness and organization.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Server/Host
Bongo Beaux’s
05.2022 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Laser Technician - Laser Hair Removal
American Academy of Aesthetics
Coppell, TX02-2026
Certificate - Esthetics
Paul Mitchell The School
Dallas02-2024
High School Diploma -
Sanger High School
Sanger, CA06-2021
Skills
- Customer service
- Attention to detail
- Organizational skills
- Teamwork and collaboration
- Calibration techniques
- Laser hair reduction expertise
- Laser safety protocols
- Chemical peels
Volunteer work
I've had the pleasure of working for Habitat for Humanity as well as the Ronald McDonald House.
- Maintained clean, neat, and operational facilities to serve program needs.
- Contributed to building of affordable housing, improving community infrastructure.
- Represented organization positively and professionally while providing community with much-needed services.
Languages
English
Licenses
Texas Department of Licensing and Regulation
Esthetician
License number: 1951108
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References
Jakob Ruiz
Premier Service Consultant
AT&T
jakobruiz@ymail.com
Ryan Cook
Assistant Manager
Original ChopShop
(972) 849-7018
Certification
Esthetician License
Timeline
Receptionist
Salon M
09.2025 - Current
Beauty Advisor
Sephora
03.2024 - 01.2025
Server/Host
Bongo Beaux’s
05.2022 - 02.2024
Laser Technician - Laser Hair Removal
American Academy of Aesthetics
Certificate - Esthetics
Paul Mitchell The School
High School Diploma -
Sanger High School