Summary
Overview
Work History
Education
Skills
Timeline
Server

Mackenzie Banegas

Coram,NY

Summary

Dynamic and dedicated professional with exceptional customer service skills honed during my restaurant experience. Proven ability to enhance guests experience and satisfaction through attentive service and effective problem-solving. Works together with others in the workplace creating a seamless experience for all patrons.

Overview

3
3
years of professional experience

Work History

Server

Heritage Diner
02.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Hostess

The Breeze
05.2024 - 09.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times while balancing server rotations.

Lifeguard

American Pool
05.2022 - 08.2024
  • Developed and consistently updated knowledge of essential first responder practices such as First Aid and CPR.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Upheld hygiene standards in pool and surrounding area.

Babysitter

Local Neighbors, Family Friends
01.2022 - 05.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Education

Diploma -

Longwood High School
Middle Island, NY

Culinary Arts

H.B Ward Tech Center
Riverhead NY

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Table bussing
  • Allergy awareness
  • Problem-solving

    • Excellent communication

Timeline

Server

Heritage Diner
02.2025 - Current

Hostess

The Breeze
05.2024 - 09.2024

Lifeguard

American Pool
05.2022 - 08.2024

Babysitter

Local Neighbors, Family Friends
01.2022 - 05.2024

Diploma -

Longwood High School

Culinary Arts

H.B Ward Tech Center

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Mackenzie Banegas