Mackenzie Banks
Curfew
Palm Bay,FL
8
years of professional experience
Adaptable service professional with experience in serving, carhop service, and cashier roles. Strong in guest engagement, order accuracy, and professional appearance. Ready to support efficient, high-quality service in busy dining environments.
Work History
Server
5 Months- Resolved guest concerns promptly, preserving satisfaction and supporting repeat business.
- Coordinated with hosts, cooks, and managers to maintain smooth service flow in fast-paced shifts.
- Trained new servers on menu knowledge, service procedures, and team communication.
- Maintained clean, organized dining areas while following sanitation and food safety standards.
Server
1 Year 8 Months- Delivered attentive tableside service while following steps of service and guest preference standards.
- Recommended menu items and beverages through suggestive selling to enhance dining experience.
- Anticipated guest needs and adjusted pacing to support efficient table turnover.
- Supported daily opening and closing tasks, ensuring readiness for consistent service execution.
Carhop Server
7 Years 4 Months- Greeted guests professionally, answered menu questions, and maintained positive customer interactions.
- Delivered food and beverage orders promptly while maintaining accurate order presentation.
- Coordinated with kitchen staff to resolve order changes and ensure timely service.
- Processed cash transactions accurately, providing correct change.
- Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
Cashier
7 Months- Supported front-end flow by directing customers to appropriate departments and services.
- Maintained organized checkout area, ensuring receipt paper, bags, and supplies stayed stocked.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma
Pilot’s License
Skills
Exceptional customer service
Guest engagement
Fast-paced service
Menu knowledge
Cash handling
Professional appearance
High-volume service
Timeline
Server
Curfew
02.2026 - 07.2026Read More
Server
Texas Roadhouse
11.2023 - 07.2025Read More
Cashier
Lowe’s
11.2021 - 06.2022Read More
Carhop Server
The Original Root Beer Stand
03.2018 - 07.2025Read More
Culver Community High School
High School Diploma
Read More
Skyborne Airline Academy
Pilot’s License
Read More