Mackenzie Beach
Missoula,MT
Summary
Reliable worker with experience in customer service eager to dedicate to a great organization. Ready to take on new challenges and skills. Fast to learn, team player, and highly motivated.
Overview
4
4
years of professional experience
Work History
Server
Pangea/Stave & Hoop
Missoula, MT
10.2025 - 03.2026
- Delivered friendly, personal service in a fast paced, upscale environment
- Consistently averaged $1,500 to $2,000 in sales daily
- Covered coworkers shifts to assist with daily operations
Server/Bartender
Red Brick Tap and Barrel
Alpena, MI
09.2024 - 06.2025
- Demonstrated strong sale capabilities and attentiveness to guests
- gained bartending knowledge and experience, stepping in as needed
Server
Hotel Iroquois
Mackinac Island, MI
04.2024 - 09.2024
- Completed a season at high volume waterfront tourist location
- Averaged daily sales of $2000 and higher
- Successfully served large parties of 20+ and managed 6-7 table sections
Server
Everett's 8800
Big Sky, MT
11.2021 - 04.2024
- Created a seamless service experience for both high-end individuals and the every day skier at a fine-dining establishment
- Averaged over $2000 in sales daily
Education
High School Diploma -
Alpena High School
Alpena, MIBusiness Administration
Alpena Community College
Skills
- Computer skills
- Cash Handling
- Understanding customer needs
- Upselling
- Product Knowledge
- Service standard compliance
- Offers friendly and professional demeanor
- Exceptional customer service
- Time management
- Telephone reception
- Multitasking and organization
- Problem-solving
Timeline
Server
Pangea/Stave & Hoop
10.2025 - 03.2026
Server/Bartender
Red Brick Tap and Barrel
09.2024 - 06.2025
Server
Hotel Iroquois
04.2024 - 09.2024
Server
Everett's 8800
11.2021 - 04.2024
High School Diploma -
Alpena High School
Business Administration
Alpena Community College
Additional Experience
- 2 years of sales experience including professional development courses
- Experience scheduling customer deliveries, making follow up sale calls, and handling customer complaints
- Have performed many cold calls and am comfortable with difficult conversations and phone call etiquette