MACKENZIE BEAN
Jackson
Summary
Detail-oriented medical billing specialist with 7+ years of experience. Working to obtain CPC Certification for future growth. Great at multi-tasking and working without direct supervision.
Overview
10
10
years of professional experience
Work History
Billing Specialist/Customer Support
MediRev/Tegria/Acclara/R1
01.2021 - 01.2025
- Coordinated with insurance companies to resolve billing discrepancies, enhancing accuracy of claims processing.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Conducted insurance follow up and researched denials/rejections to ensure accurate billing outcomes.
- Investigated incorrect billings and processed refunds.
- Processed adjustments and settlements for deceased accounts.
- Facilitated monthly meetings with team members to review billing progress and address challenges.
- Trend research and resolution.
- Specialized in Medicare and Medicaid.
Assistant Account Manager
Anesthesia Business Consultants
01.2015 - 01.2019
- Managed client accounts, ensuring accurate and timely service delivery.
- Collaborated with Account Managers to strengthen client relationships and resolve customer service issues efficiently.
- Responded promptly to emails from customers concerning account status updates or product questions.
- Trained new staff on account management procedures and best practices.
- Supported manager by attending meetings, handling phone calls, and conducting interviews to maintain continuity.
- Run and Work AR Reports (30-60-90 days).
- Performed reconciliation of deposit logs to ensure accuracy.
- Generated detailed month-end financial reports, facilitating informed decision-making.
Education
University of Michigan
Flint09-2015
High School Diploma -
Corunna High School
06-2013
Skills
- Billing
- Medicare billing
- Claims processing
- Accounts Receivable
- Account reconciliation
- Insurance verification
- Deposit Reconciliation
- Banking
- Report generation
- Time management
- Client communication
Timeline
Billing Specialist/Customer Support
MediRev/Tegria/Acclara/R1
01.2021 - 01.2025
Assistant Account Manager
Anesthesia Business Consultants
01.2015 - 01.2019
University of Michigan
High School Diploma -
Corunna High School