Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Bird

Rio Rancho,NM

Summary

Master’s-level Mental Health Counseling student with experience in crisis intervention, individual counseling, qualitative research, and healthcare systems. Skilled in CBT and DBT interventions, suicide risk assessment, and clinical documentation. Committed to providing culturally responsive, evidence-based care to diverse populations.

Overview

10
10
years of professional experience

Work History

HIM Data Analyst

Presbyterian Hospital
Albuquerque, NM
10.2022 - Current
  • Manage provider suspension and reinstatement processes within Epic EHR
  • Serve as liaison between providers and administration regarding medical record compliance
  • Ensure accuracy and completeness of electronic medical records
  • Maintain detailed tracking systems using Excel

Counselor-in-Training

Manzanita Counseling Center
Albuquerque, NM
01.2026 - 05.2026
  • Assisted in developing individualized treatment plans for clients to address specific mental health needs.
  • Conducted intake assessments to evaluate client backgrounds and determine appropriate counseling approaches.
  • Collaborated with supervisors to implement therapeutic interventions based on client progress reports.
  • Maintained accurate documentation of client interactions and treatment outcomes in compliance with confidentiality regulations.
  • Supported crisis intervention efforts by providing immediate assistance to clients in distressing situations.

Research Assistant

University of New Mexico, NM
Albuquerque, NM
02.2025 - 11.2025
  • Conducted literature reviews to support ongoing studies and enhance understanding of subject matter.
  • Maintained organized project documentation and ensured compliance with research protocols.
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.

HIM Document Analyst

Presbyterian Hospital
Albuquerque, NM
04.2021 - 10.2022
  • Analyzed and validated patient documentation for accuracy and compliance with regulatory standards.
  • Developed and maintained comprehensive filing systems for electronic medical records, improving retrieval time.
  • Communicated with providers regarding documentation deficiencies

Health Records Specialist II

Presbyterian Hospital
Albuquerque, NM
11.2019 - 04.2021
  • Processed sensitive health documents and managed release of information requests
  • Ensured HIPAA compliance and confidentiality

Medical Scribe

Scribe America
Albuquerque, NM
03.2017 - 11.2019
  • Documented patient encounters, ensuring accurate and timely information entry within Epic and Silicon Mesa EHR systems.
  • Assisted healthcare providers with real-time note-taking during patient examinations and consultations.
  • Collaborated with medical teams to clarify patient histories and treatment plans for improved care continuity.

Crisis Counselor, Shift Lead, & Board Member

Agora Crisis Center
Albuquerque, NM
03.2016 - 06.2018
  • Completed national crisis intervention and suicide prevention training.
  • Provided crisis intervention to individuals experiencing suicidal ideation, active suicide attempts, and acute emotional distress
  • Facilitated active listening and empathetic communication during high-stress situations.
  • Developed and implemented coping strategies tailored to individual needs.
  • Conducted suicide risk assessments and safety planning
  • Served as Shift Lead, supporting and supervising volunteer phone workers
  • Chair, Interviewing Committee: Conducted volunteer interviews, coordinated outreach efforts, and contributed to policy development

Education

Master of Arts - Mental Health Counseling

University of New Mexico
Albuquerque, NM
05-2027

Bachelor of Science - Biology

University of New Mexico
Albuquerque, NM
05-2019

Bachelor of Science - Psychology

University of New Mexico
Albuquerque, NM
05-2019

Skills

  • Crisis intervention
  • Suicide risk assessment & safety planning
  • CBT and DBT interventions
  • Case conceptualization
  • Reflective listening & empathy
  • Treatment planning
  • Clinical documentation
  • HIPAA compliance
  • Interdisciplinary communication
  • Electronic Health Records (TherapyNotes, Epic, Silicon Mesa)
  • Microsoft Excel & Office Suite

Timeline

Counselor-in-Training

Manzanita Counseling Center
01.2026 - 05.2026

Research Assistant

University of New Mexico, NM
02.2025 - 11.2025

HIM Data Analyst

Presbyterian Hospital
10.2022 - Current

HIM Document Analyst

Presbyterian Hospital
04.2021 - 10.2022

Health Records Specialist II

Presbyterian Hospital
11.2019 - 04.2021

Medical Scribe

Scribe America
03.2017 - 11.2019

Crisis Counselor, Shift Lead, & Board Member

Agora Crisis Center
03.2016 - 06.2018

Master of Arts - Mental Health Counseling

University of New Mexico

Bachelor of Science - Biology

University of New Mexico

Bachelor of Science - Psychology

University of New Mexico

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    <ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC

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