Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Brown

Sugar Hill,GA

Summary

Driven Sales Associate with proven experience at Office Depot Inc, excelling in customer service and problem-solving. Skilled in building customer loyalty and managing high-stress situations, significantly enhancing shopping experiences. Demonstrates exceptional teamwork and collaboration abilities, adept at multitasking and maintaining a flexible schedule to meet business needs. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly experience sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Sales Associate

Office Depot Inc
03.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

GED -

Gwinnett Technical College
Lawrenceville, GA
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Reliable and punctual
  • Goal-Oriented
  • Relationship Building
  • Flexible Schedule
  • Complex Problem-Solving

Timeline

Sales Associate

Office Depot Inc
03.2023 - 08.2024

GED -

Gwinnett Technical College
Mackenzie Brown