Mackenzie Burke
Nashville,TN
Summary
Dedicated and compassionate nursing student with a strong commitment to providing quality patient care. Currently pursuing a degree in nursing, with a solid foundation in healthcare concepts and hands-on clinical training. Experience in the service industry has developed excellent communication, time management, and teamwork skills, all of which contribute to building rapport with patients and collaborating effectively in a healthcare setting. Adaptable and detail-oriented, eager to apply these transferable skills to a clinical nursing role while continuing to learn and grow in the profession.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Sixty Vines
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server
Bogies At The Westlake Village Inn
08.2019 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Bachelor of Science - Nursing
Belmont University
Nashville, TN05.2025
No Degree - Phlebotomy
Los Angeles Career College
Northridge, CA05.2021
No Degree - Certified Nursing Assistant
Ventura College
Ventura, CA12.2020
Skills
Strong Work Ethic
Privacy and confidentiality
Health Promotion
Nursing Ethics
Vitals monitoring
Task Prioritization
Patient Assessments
Patient Monitoring
Infection control standards
Medication Administration
Clinical judgment
Certification
- CPR/AED Certification
Timeline
Server
Sixty Vines
04.2024 - Current
Server
Bogies At The Westlake Village Inn
08.2019 - 06.2023
Bachelor of Science - Nursing
Belmont University
No Degree - Phlebotomy
Los Angeles Career College
No Degree - Certified Nursing Assistant
Ventura College
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