Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Coulby

La Plata

Summary

Responsible student with good judgment, time management and a flexible schedule. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience

Work History

Administrative Assistant/ Program Specialist

Charles County Arts Alliance
01.2023 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed and coordinated plans for events for the organization's biggest event "ArtsFest"

Bath And Body Works Associate

Bath and Body Works
09.2022 - 12.2023
  • Exchanged merchandise for customers and accepted returns
  • Helped customers with online orders
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Recommended, select and help locate and obtained merchandise based on customer needs and desires
  • Cleaned shelves, counters and tables
  • Computed sales prices, total purchases and received and processed cash and credit payment
  • Greeted customers and ascertained what each customer wanted and needed
  • Answered questions regarding store and merchandise
  • Arranged and display merchandise to promote sales
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.

Lead Hostess

Galazio Restaurant
04.2021 - 08.2022
  • Helped bus tables and ran food patrons during high volume periods
  • Stocked service areas with supplies to deliver faster service to guests
  • Closed out podium at end of shift and maintained order and organization
  • Greeted patrons and coordinated table assignments to meet party preferences and requests
  • Conversed with members and guests in outgoing and friendly manner.

Food Service Worker/ Trainer/ Register

Taco Bell Food Champion
01.2020 - 04.2022
  • Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment
  • Supported servers and bussers through high-volume shifts with food running and table clearing
  • Communicated with patrons to record reservation data into company management system
  • Informed guests of food and drink specials, fostering smooth handoff to service staff
  • Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers
  • Made food in a timely manner
  • Prepped and stocked ingredients
  • Trained new employees
  • Took inventory
  • Lead Shifts under shift leads care
  • Customer service through the Drive-Thru window
  • Exchanged cash and card payments
  • Observed and enforced food safety regulations.

Education

High School Diploma -

College of Southern Maryland
La Plata, MD
04.2025

High School Diploma -

La Plata High School
06.2021

Skills

  • Reception Oversight
  • Invoice Processing
  • Scheduling
  • Minute Taking
  • Report Writing
  • Letter Preparation
  • Appointment Scheduling
  • Clerical Support
  • Presentation Design
  • Mail Handling
  • Office Administration
  • Social Media Knowledge

Timeline

Administrative Assistant/ Program Specialist

Charles County Arts Alliance
01.2023 - Current

Bath And Body Works Associate

Bath and Body Works
09.2022 - 12.2023

Lead Hostess

Galazio Restaurant
04.2021 - 08.2022

Food Service Worker/ Trainer/ Register

Taco Bell Food Champion
01.2020 - 04.2022

High School Diploma -

College of Southern Maryland

High School Diploma -

La Plata High School
Mackenzie Coulby