Mackenzie Crossfield
Overview
16
16
years of professional experience
Work History
Intake Specialist
Meridian Services
Golden Valley, MN
06.2024 - Current
- Maintain and perform case management duties for a caseload of 15 clients and Initial Intakes or Agency to Agency Transfers.
- Review documents from Hennepin County and process paperwork.
- Enter client information into the Care Director/Plan Street system.
- Meet with clients and get relevant information to make referrals, create a support plan, and service agreement to get waivered services set up.
Case Manager
Meridian Services
Golden Valley, MN
07.2022 - 05.2024
- Performed case management duties to a caseload of 60+ clients such as developing Coordinated Services and Support Plans, submitting service agreements to Hennepin County and making referrals for services and equipment.
Intern
CORE Professional Services, P.A
Sartell, MN
12.2021 - 02.2022
- Sat in on sessions, learned about various psychological assessments and wrote up background information on clients for the clinical supervisor to dictate.
Client Support Representative
Loffler Companies
Twin Cities, MN
01.2017 - 07.2019
- Provided print services and administrative coverage at 20+ client firms, including office management and receptionist duties, mailroom management, creation of coil-bound books, technical writing and general customer assistance.
- Experience generating and delivering sensitive legal and confidential documents for several law and financial services firms.
Assistant Manager/ Cashier
Sid's Discount Liquors
Plymouth, MN
02.2010 - 02.2020
- Opened and closed the store, assisted customers, trained new employees, operated a cash register, tracked inventory, light bookkeeping, managed customer complaints, and completed returns or exchanges.
Timeline
Intake Specialist
Meridian Services
06.2024 - Current
Case Manager
Meridian Services
07.2022 - 05.2024
Intern
CORE Professional Services, P.A
12.2021 - 02.2022
Client Support Representative
Loffler Companies
01.2017 - 07.2019
Assistant Manager/ Cashier
Sid's Discount Liquors
02.2010 - 02.2020