Mackenzie Dean
Missoula,US
Summary
Dynamic professional with proven expertise in exceptional customer service and money management, honed across roles such as Barista at 406 Roasting Company. Demonstrated leadership in high-paced environments, ensuring seamless operations and enhanced customer satisfaction. Skilled in point of sale operation and known for an outgoing demeanor, consistently exceeding employer expectations.
Overview
6
6
years of professional experience
Work History
Barista
Florence Coffee Company
Florence Coffee Company
03.2025 - Current
- Prepared high-quality coffee beverages while ensuring consistency in taste and presentation.
- Assisted customers with menu selections, providing personalized recommendations based on preferences.
- Operated espresso machines and brewing equipment, maintaining cleanliness and functionality.
- Managed cash register operations, processing transactions accurately and efficiently.
- Collaborated with team members to streamline workflows during peak hours, enhancing service speed.
Barista
406 ROASTING COMPANY
Havre, MONTANA
09.2020 - 08.2024
- Prepared and served a variety of coffee drinks, teas, and other beverages
- Updated signage and displays to increase customer awareness of new and expanded products
- Maintained inventories by ensuring adequate coffee bean supply and organized brewing equipment
- Replenished supplies to maintain adequate stock levels
- Presented and explained drink menu, educating customers to enhance their ordering experience
- Operated cash registers and handled cash and card transactions
Front Desk Receptionist
PHYSICAL THERAPY DOWN UNDER
Havre, MONTANA
04.2024 - 08.2024
- Welcomed on-site visitors and directed to appropriate personnel
- Greeted visitors and guided them to relevant personnel to enhance visitor experience
- Answered questions about company location and hours of operation
- Responded to inquiries about company location and operating hours, ensuring clear communication
- Handled customer payments via cash or credit card transactions, ensuring accuracy and efficiency
Community Volunteer
KEY CLUB
Havre, MONTANA
11.2023 - 06.2024
- Engaged in fundraising campaigns to benefit local charities.
- Engaged in fundraising events and initiatives to support charitable organizations.
- Provided advice to non-profit organizations on maximizing their impact through volunteerism.
Community Volunteer
HAVRE POLICE DEPARTMENT
Havre, MONTANA
07.2023 - 05.2024
- Analyzed data to evaluate effectiveness of community initiatives
- Acquainted them with consequences of delinquent acts
- Educated individuals on legal repercussions of delinquent behavior
- Coordinated scheduling of volunteers and tracked donations to streamline operations
Education
Bachelor of Science - Psychology And Criminology
University of Montana
Missoula, MT05-2028
Skills
- Community engagement
- Attention to detail
- Multitasking and organization
- Data analysis
- Team collaboration
- Teamwork
- Event coordination
Timeline
Barista
Florence Coffee Company
03.2025 - Current
Front Desk Receptionist
PHYSICAL THERAPY DOWN UNDER
04.2024 - 08.2024
Community Volunteer
KEY CLUB
11.2023 - 06.2024
Community Volunteer
HAVRE POLICE DEPARTMENT
07.2023 - 05.2024
Barista
406 ROASTING COMPANY
09.2020 - 08.2024
Bachelor of Science - Psychology And Criminology
University of Montana