Overview
Work History
Education
Skills
Certification
Psychology Club
Timeline
Generic

MACKENZIE EGGIE

Long Beach,CA

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Koi Japanese Cuisine
11.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

ABA Behavior Therapist

Advanced Behavioral Health
10.2022 - 08.2023
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Developed and implemented reinforcement systems to encourage positive behaviors.

Server

Plunge LBC
06.2021 - 07.2022
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
  • Provided exceptional service to high volume of daily customers.

Educational Content Intern

Married To Health
01.2021 - 08.2021
  • Created educational social media content to help educate Married to Health Clients on nutrition and health
  • Helped Research and ghost write articles based on gut health, nutrition, exercise, and mental health.
  • Completed research, compiled data, and assisted in timely reporting.

Content Writer Intern

Long Beach City College
08.2018 - 01.2019
  • Wrote articles, bulletins, sales letters, speeches and other related informative, marketing and promotional material
  • Conducted research to obtain factual information and authentic detail.
  • Worked with teams of designers, editors and marketers to create content for client campaigns.

Hostess

Nicks on 2nd
07.2017 - 07.2018
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Education

Transfer Credits

Golden West College
Huntington Beach, CA
06.2024

Bachelor of Science in Health Sciences -

California State University of Long Beach
Long Beach, CA
05.2021

Transfer Credits

Long Beach City College
Long Beach, CA
06.2019

Skills

  • Excellent Time Management Skills
  • Patient, Understanding, and Open-minded
  • Efficient Communication and Listening Skills (Verbal and Nonverbal)
  • Thorough Problem Solver and Creative Thinker
  • Proficient Computer Skills (Microsoft Word, Excel, Powerpoint, Canva)
  • Research and Analytics
  • Interpersonal Communication Skills
  • Exceptional at Building Rapport

Certification

  • Certified Yoga Instructor - October 2021
  • QPR Suicide Prevention Gatekeeper Certificate - October 2023

Psychology Club

Member of Psychology Club at Golden West City College

  • Connect with new acquaintance's who are also interested in psychology career paths
  • Attend club meetings that include guest speakers, work shops, and psychology based activities

Timeline

Server

Koi Japanese Cuisine
11.2022 - Current

ABA Behavior Therapist

Advanced Behavioral Health
10.2022 - 08.2023

Server

Plunge LBC
06.2021 - 07.2022

Educational Content Intern

Married To Health
01.2021 - 08.2021

Content Writer Intern

Long Beach City College
08.2018 - 01.2019

Hostess

Nicks on 2nd
07.2017 - 07.2018

Transfer Credits

Golden West College

Bachelor of Science in Health Sciences -

California State University of Long Beach

Transfer Credits

Long Beach City College

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MACKENZIE EGGIE