Mackenzie Elebra
Detroit
Summary
Resourceful financial services professional recognized for exceptional productivity and efficient task execution. Expertise in risk assessment, regulatory compliance, and customer service. Proven ability to leverage communication, problem-solving, and adaptability skills to achieve objectives and fulfill client requirements.
Overview
9
9
years of professional experience
Work History
Loan Officer
Extreme Loans
Southfield
01.2026 - Current
- Reviewed credit reports to assess borrower financial stability and risk.
- Evaluated loan applications for compliance and eligibility requirements.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Server
Mesa Tacos & Tequilla
Royal Oak
06.2023 - Current
- Managed multiple tables efficiently to ensure timely order processing.
- Handled cash transactions accurately during busy service periods.
- Assisted in training new servers on restaurant policies and procedures.
Server
Red Robin
Commerce
05.2021 - 07.2022
- Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction.
- Memorized menu additions and changes, responding to dietary restriction inquiries to enhance customer experience.
- Adhered to all safety, sanitization, and food handling guidelines and regulations.
- Reconciled cash tills from dining sales, ensuring accuracy and accountability during closing duties.
Cashier
Barnes & Nobles
Southfield
08.2020 - 10.2021
- Communicated promotions and special offers to customers, contributing to sales growth.
- Provided customers with details on upcoming promotions and available items to enhance their shopping experience.
- Resolved customer questions and complaints with professionalism, ensuring customer satisfaction.
- Provided information to customers on products or services.
Golf Caddie
Orchard Lake Country Club
Orchard Lake
04.2017 - 05.2019
- Retrieved golf balls from course and practice areas, ensuring smooth gameplay for golfers.
- Greeted guests in a timely and professional manner.
- Maintained respectful interactions with grounds, club, and employees, fostering a positive atmosphere during daily operations.
- Treated grounds, club, and all employees with respect.
Education
Bachelor of Science - Chemistry With Concentration in Chemical Biology
Lawrence Technological University
Southfield, MI05-2025
Skills
- Loan product knowledge
- Regulatory compliance
- Financial analysis
- Debt restructuring
- Client relations
- Attention to detail
- Problem solving
- Effective communication
Timeline
Loan Officer
Extreme Loans
01.2026 - Current
Server
Mesa Tacos & Tequilla
06.2023 - Current
Server
Red Robin
05.2021 - 07.2022
Cashier
Barnes & Nobles
08.2020 - 10.2021
Golf Caddie
Orchard Lake Country Club
04.2017 - 05.2019
Bachelor of Science - Chemistry With Concentration in Chemical Biology
Lawrence Technological University