Mackenzie Eloe
Overland Park
Summary
Motivated individual with a versatile background in customer service roles. Known for strong time management and project management skills, dedicated to enhancing operations and delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Barista
Dunkin Dounts
Shawnee
10.2025 - Current
- Prepared and served diverse coffee and beverage products, enhancing customer satisfaction.
- Collaborated with team members to streamline service during peak hours, improving overall efficiency.
- Managed cash register, processed payments, and ensured transaction accuracy for smooth customer experience.
- Maintained cleanliness and organization of the work area and equipment.
Retail Associate
1/2 of 1/2 Name Brand Clothing
Lenexa
01.2025 - 10.2025
- Operated cash register and processed customer transactions efficiently.
- Addressed customer inquiries and resolved issues to ensure a positive shopping experience.
- Worked with team members to design and implement engaging sales promotions, driving customer interest.
- Organized merchandise and cleaned displays to enhance store appearance and attract customers.
Dietary Aide
Homestead of Eudora
Eudora
03.2024 - 03.2025
- Engaged with residents to discuss meal choices and preferences, ensuring satisfaction.
- Served meals to residents in dining areas, enhancing dining experience.
- Coordinated with kitchen staff to streamline meal preparation and service.
- Delivered food trays to residents' rooms while ensuring accuracy.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Dog Daycare Attendant
Smartparke
Laguna Woods
05.2022 - 08.2023
- Administered medications and monitored health conditions, ensuring optimal care for dogs.
- Supervised dog playgroups, enhancing safety and engagement for all pets.
- Communicated with pet owners about their dog's behavior and needs, fostering strong relationships.
- Assisted with dog grooming tasks, including bathing and brushing.
Assitant Teacher
Hilltop Child Development Center
Lawrence
01.2022 - 05.2022
- Fostered children's social and emotional growth through structured interactions.
- Applied effective classroom management techniques to create a supportive learning environment.
- Collaborated with lead teacher in planning and implementing engaging daily activities.
- Organized and maintained educational materials for engaging learning experiences.
Education
Bachelor of Science - Communication Studies
University of Kansas
Lawrence, KS05-2026
Skills
- Customer service
- Team collaboration
- Effective communication
- Event coordination
- Time management
- Problem solving
- Project management
- Digital literacy
- Data analysis
Timeline
Barista
Dunkin Dounts
10.2025 - Current
Retail Associate
1/2 of 1/2 Name Brand Clothing
01.2025 - 10.2025
Dietary Aide
Homestead of Eudora
03.2024 - 03.2025
Dog Daycare Attendant
Smartparke
05.2022 - 08.2023
Assitant Teacher
Hilltop Child Development Center
01.2022 - 05.2022
Bachelor of Science - Communication Studies
University of Kansas