Mackenzie Erickson
Saint Paul,MN
Summary
Current student pursuing a degree in Strategic Communications; Advertisement and Public Relations. Has an engaging personality that is upbeat, and friendly. Ready to gain more experience in marketing and communications!
Overview
8
8
years of professional experience
Work History
Server
BIRDI Golf and The Lumberyard Pub
02.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Caterer
Donatelli's
01.2017 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Sales Associate
Tradehome Shoes
01.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Strategic Communication; Advertising And PR
University of St. Thomas
Saint Paul, MN06-2026
Associate of Arts - Liberal Arts And Sciences
Century College
White Bear Lake, MN12-2022
Associate of Science - Pre Social Work
Century College
White Bear Lake, MN06-2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Teamwork
- Active Listening
- Communication
- Attention to Detail
Timeline
Server
BIRDI Golf and The Lumberyard Pub
02.2021 - Current
Sales Associate
Tradehome Shoes
01.2020 - 02.2021
Caterer
Donatelli's
01.2017 - Current
No Degree - Strategic Communication; Advertising And PR
University of St. Thomas
Associate of Arts - Liberal Arts And Sciences
Century College
Associate of Science - Pre Social Work
Century College
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