Mackenzie Gallagher
Cameron Park,CA
Summary
Accomplished and energetic Store Manager with a solid history of achievement in retail store management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include motivating teammates, driving sales, and providing customer service. Delivers exceptional results in challenging environments.
Overview
14
14
years of professional experience
Work History
Store Manager
Dick's Sporting Goods, Inc
06.2021 - Current
- Dick’s sporting goods
- Track and analyze sales and customer trends in order to maximize sales and revenue
- Organizes and prioritizes daily/weekly workload for fast paced work environment
- Successfully elevating and onboarding leaders in building to pursue further opportunities with DSG
- DSG host Store Manager for CORE leadership program
- Member of Dick’s Sporting Goods “WIN” Women’s Influential Network
- Participant in Courtside Captainship for company’s Diversity, Equity and Inclusion program
- Driver of Loss Prevention knowledge and awareness resulting in top district apprehensions
- Responsible for overseeing Assistant Store Managers, associates and procedures
- Assist in problem resolution and customer satisfaction
- Skilled in scheduling travel with Egenica
- Managed successful store environment and staff of 50+ employees
- Coordinates district level meetings while working alongside District Manager
Assistant Store Manager
Dick's Sporting Goods, Inc
09.2016 - 06.2021
- Dick’s sporting goods
- PT teammate/, Lead
- West Region “Hall of Fame” April 2021
- District 55 Brand Standards Initiative Leader
- Consistent leader in district for LP apprehensions
- Responsible for overseeing departments, associates and procedures
- Communicate and engage with athletes making sure demands and needs are met
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
Assistant Athletic Trainer
Folsom High School
08.2009 - 12.2019
- Folsom high school
- Folsom High School trainer for freshmen, junior varsity and varsity football team
- Responsible for educating team members on best ways to prevent injury
- As Assistant Trainer assisted Certified Athletic Trainer by quickly determining type of injury, assessing severity and provided immediate care, if necessary
Education
Associate of Science - Kinesiology
American River College
Carmichael, CAHigh School Graduate -
Folsom High School
Folsom, CA05.2013
Skills
- Entrepreneurial drive with business management skills
- Self-activated with strong problem solving and organizational skills
- Strategic and creative thinking
- Teamwork skills
- Able to multi-task and meet deadlines
- Strong communication skills
- Schedule Management
- Office Administration
- Employee Training
- Goals and Performance
- Product and Service Sales
- Advanced MS Office Suite Proficiency
Timeline
Store Manager
Dick's Sporting Goods, Inc
06.2021 - Current
Assistant Store Manager
Dick's Sporting Goods, Inc
09.2016 - 06.2021
Assistant Athletic Trainer
Folsom High School
08.2009 - 12.2019
Associate of Science - Kinesiology
American River College
High School Graduate -
Folsom High School
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