Summary
Overview
Work History
Education
Skills
Certification
Other experiences
Timeline
Generic

Mackenzie Griffiths

Virginia Beach,VA

Summary

Motivated, enthusiastic, and team-oriented sales and customer service representative with strong organizational skills. Seeking a challenging opportunity as an airline flight attendant at Delta Airlines. Passionate about providing exceptional customer experiences and dedicated to ensuring the safety and comfort of passengers throughout their journey while delivering outstanding service. Confident in ability to contribute to Delta Airlines' commitment to excellence in the aviation industry.

Overview

7
7
years of professional experience
1
1
Certification

Work History

General Manager and Instructor

Cyclebar
08.2018 - Current
  • Collaborate with upper management and staff to oversee operation of a boutique premium indoor cycling studio
  • Responsible leadership role dedicated to monthly sales for the studio, performance of the CBX staff and assisting the owners in strategic objectives to grow members, retain members and increase net sales revenue
  • Work with the owners to evaluate the CBX staff, including hiring, dismissing, and developing existing staff through ongoing training and initiatives
  • In charge of the company's social media/Instagram
  • Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
  • In charge of decorating the display board every month, making it fun and exciting for incoming customers
  • Lead indoor cycling classes with charisma and enthusiasm increasing monthly attendance for highly sought after workout routines

Merchandise Associate

LiveNation
06.2019 - Current
  • Lead a team of employees while setting and achieving revenue goals
  • Communicate company’s vision and inspire sales team to work and hold themselves accountable
  • Analyze sales data, inventory levels, pricing strategies, and competitor activity
  • Communicate effectively with team members, company executives, vendors, and customers
  • Create attractive displays to promote the merchandise
  • Transport merchandise throughout venue to assure customer satisfaction of purchases

Server

Bayville Golf Club
07.2020 - 08.2023
  • Provided excellent customer service providing timely delivery of food and beverages
  • Collaborated with co-workers to assure customer satisfaction
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Upsold additional products when appropriate
  • Processed customer payments and provide receipts
  • Greeted and welcomed guests as soon as they arrive at the restaurant
  • Took customers’ orders accurately and relayed them to the kitchen staff promptly

Senior Sandwich Artist

Subway
06.2017 - 08.2018
  • Greeted and served guests, prepared product, maintained food safety and sanitation standards
  • Completed paperwork, operated cash register, kept sandwich preparation area neat and clean, checked supplies in inventory area
  • Responsible for closing restaurant and cash management (POS system)

Education

High School Diploma -

Ocean Lakes High School
Virginia Beach, VA
06.2019

Skills

  • Retail experience
  • Store Organization
  • Cash Management
  • Friendly and outgoing
  • Problem-Solving
  • Small and Large Group Instruction
  • Clear Communication
  • Customer Service
  • Staff Training
  • Staff Management

Certification

  • CGFI - Certified Group Fitness Instructor

Other experiences

•Vacation Bible School Volunteer teaching ages 4-12 activities and dances

•Volunteered at a church feeding the homeless

•

Timeline

Server

Bayville Golf Club
07.2020 - 08.2023

Merchandise Associate

LiveNation
06.2019 - Current

General Manager and Instructor

Cyclebar
08.2018 - Current

Senior Sandwich Artist

Subway
06.2017 - 08.2018

High School Diploma -

Ocean Lakes High School

Similar Profiles

CREATE PROFILE
Mackenzie Griffiths