Mackenzie Hamilton
Curwensville,PA
Summary
Dynamic Scheduling Coordinator with a proven track record at Clearfield/Jefferson Head and Neck Surgical Assoc. Skilled in appointment scheduling and data entry accuracy, I excel in resolving conflicts and enhancing patient experiences. A detail-oriented team player, I consistently deliver quality care and efficient communication in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Scheduling Coordinator
Clearfield/Jefferson Head and Neck Surgical Assoc.
Dubois, PA
04.2025 - Current
- Coordinated appointment schedules for multiple physicians and surgical staff.
- Managed patient inquiries and resolved scheduling conflicts efficiently.
- Reviewed and prioritized incoming requests for appointments daily.
Certified Phlebotomist
Geisinger
State College, PA
04.2023 - 02.2024
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles
- Performed blood draws on patients of all ages in a safe and efficient manner
- Followed strict guidelines for proper specimen storage and transportation of collected specimens to laboratory facilities
Certified Phlebotomist
Penn Highlands
Clearfield, PA
08.2021 - 12.2022
- Assessed patient needs, responded to questions and provided quality care throughout the procedure
- Labeled specimen containers accurately with patient information according to established protocols
- Provided education and instruction to patients about the procedure process
Certified Phlebotomist
Penn Highlands
DuBois, PA
09.2019 - 08.2021
- Ensured that all required paperwork was completed accurately prior to leaving the patient's location.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens, according to established procedures.
Education
Certification - Certified Phlebotomy
Phlebotomy Institute of Central Pennsylvania
State College, PA06.2019
High school diploma -
Curwensville Area High School
Curwensville, PA07.2013
Skills
- Microsoft Office
- Teamwork
- Organized
- Hardworking
- Fast learner
- Appointment scheduling
- Data entry accuracy
- Detail orientation
- Critical thinking
- Problem solving
Timeline
Scheduling Coordinator
Clearfield/Jefferson Head and Neck Surgical Assoc.
04.2025 - Current
Certified Phlebotomist
Geisinger
04.2023 - 02.2024
Certified Phlebotomist
Penn Highlands
08.2021 - 12.2022
Certified Phlebotomist
Penn Highlands
09.2019 - 08.2021
Certification - Certified Phlebotomy
Phlebotomy Institute of Central Pennsylvania
High school diploma -
Curwensville Area High School
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