MACKENZIE HODGES
Stephen Joseph Inc
Lubbock,TX
8
years of professional experience
Demonstrated reliability and dedication with over 6 years of expertise in customer relations within dynamic professional environments.
Work History
Procurement and Supply Chain Manager
2 Years 7 Months- Collaborated with product development teams, costing analysts, and logistics contractors to support quality assurance for U.S. domestic and international wholesale customers.
- Assisted in negotiating contracts and quotes with overseas partners.
- Evaluated stock levels against previous years' sales revenue to facilitate effective order management.
- Supported inventory management across multiple U.S. and foreign locations by partnering with internal warehouse teams for accurate inventory reporting.
- Managed all aspects of ordering and inventory operations to promote timely delivery of goods and services.
- Cultivated positive vendor relationships while sourcing new vendors to enhance profit margins.
- Maintained precise records of kitting items tailored to customer preferences and projected market trends.
- Participated in seasonal budget planning to optimize retail, wholesale, and international pricing strategies.
- Directed training initiatives for procurement costing and logistics teams, ensuring mastery of proper procedures.
- Oversaw the launch of over 100 SKUs per brand each season, ensuring timely replenishment orders aligned with customer requirements.
Lead Director Procurement Specialist
2 Years- Collaborated closely with Sales and Operations teams to drive $58M in revenue during the last quarter.
- Orchestrated the development and execution of Standard Operating Procedures (SOPs) and policies, guaranteeing adherence to governmental regulations.
- Successfully negotiated cost-saving contracts with multiple Vendors and Suppliers.
- Oversaw all facets of ordering and inventory operations, ensuring the prompt delivery of goods and services.
Sales Management
2 Years- Acted as the primary liaison for customer issue resolution, effectively deescalating 94% of cases.
- Fostered strong relationships with existing clients, leading to the retention of $625 thousand in department revenue.
- Contributed to product evaluation by providing clinical feedback to marketing and sales teams.
- Conducted training sessions for over 20 associates, covering POS system operation, customer service protocols, and opening/closing procedures.
Data Analyst
1 Year- Collaborated with clients to conduct sample testing, perform calculations, and accurately input data into Excel spreadsheets.
- Demonstrated commitment by working independently beyond regular hours to ensure timely completion of tasks and maintain a meticulously organized and error-free data ledger.
- Provided support across various administrative functions, including payroll, customer service, and reception duties.
Education
- Agriculture
Skills
Assisted in building strong client relations by providing timely solutions and support.
Assisted in conducting business analysis to identify growth opportunities.
Helped manage time effectively to ensure deadlines were consistently met.
Aided in cost control efforts to maintain budget accuracy.
Participated in risk management to mitigate potential challenges.
Utilized Microsoft Office tools to create and manage documents efficiently.
Supported team operations by organizing files in Google Drive.
Assisted in using Salesforce to track and manage customer interactions.
Created and maintained Excel spreadsheets for data analysis.
Gained proficiency in Autotask to support project management.
Collaborated in using Accellos for inventory management solutions.
Contributed to generating quotes through QuoteWerks software.
Learned Sage for accounting and financial tasks support.
Helped manage and streamline workflow processes using Quoter.
Assisted in task organization and tracking using Monday.
Timeline
Procurement and Supply Chain Manager
Stephen Joseph Inc
01.2024 - CurrentRead More
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West Texas A&M University
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